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Added 1 month ago
CO
Dental Sterilization Technician
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 1 month ago
CO
Dental Telephone Concierge - North Side
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 1 month ago
CO
Dental Receptionist (Spruce Grove Location)
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 1 month ago
CO
Dental Receptionist (North Side)
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 2 months ago
CO
Branch Manager - Pediatric Dentistry on 160
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 2 months ago
CO
Orthodontic Billing Coordinator
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 2 months ago
CO
Treatment Coordinator Orthodontics
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Added 5 months ago
CO
Registered Dental Assistant - Pediatrics
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Full–time hours (4-5 days per week)
Added 2 months ago
CO
Patient Care Coordinator (Full Time)
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
4 - 5 days per week)
Added 5 months ago
CO
Registered Dental Assistant (Orthodontics)
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- $37.5 CAD / hour
- Full-time
Added 3 months ago
CO
Registered Dental Assistant - Pediatric Dentistry on 160
City Orthodontics & Pediatric Dentistry
Edmonton, AB
- Full-time
Full–time hours (3-5 days per week)
Added 6 months ago
CO
Pediatric Dentist
City Orthodontics & Pediatric Dentistry
Edmonton, Alberta
- Full-time

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City Orthodontics & Pediatric Dentistry

Dental Telephone Concierge - North Side

Edmonton, AB, T6J 7K1, Canada

Full-time

Apply on cityorthopeds.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Summary

We are looking for a Dental Telephone to work in progressive, state of the art specialist offices, with great pay and benefits. This position will be Full-Time at our North Central Location located at 9948 153 Ave NW. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

Answering incoming calls
Directing calls through switchboard as needed
Receive and deliver patient messages
Log calls and requests
Monitor telephone operating systems
Booking patients
Provide excellent customer service to patients over the phone

Qualifications and Skills:

Call center experience
Experience with Reception/Administrative work, preferably in dental
Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
Excellent communication skills
Ability to work in a fast paced environment
Availability to work during applicable business hours
Ability to work well with children of all ages
English proficient in speaking and writing
Excellent customer care skills in person and on the phone
Must be willing to travel between multiple offices within the city (during training period)

This position offers:

Professional clinical teams
Full–time hours
Pay based on experience

Benefits:

Vacation pay
Free uniforms
Benefit package
Bonus pay

Job Type: Full-time

Apply on cityorthopeds.bamboohr.com About employer

More about this job

Responsibilities

The role involves managing incoming calls, directing them through the switchboard, and booking patient appointments. Additionally, the concierge is responsible for logging patient requests and providing excellent customer service over the phone.

Requirements

Candidates must have previous call center or administrative experience, preferably within a dental setting. Proficiency with computers and the ability to learn new software quickly are essential requirements for this position.

Skills

Call center
Reception
Administrative work
Computer proficiency
Curve software
Ortho2 Edge software
Communication skills
Customer service
Telephone etiquette
Patient scheduling
Data entry
Multitasking

Benefits

Vacation pay
Free uniforms
Benefit package
Bonus pay

Visa sponsorship

Not detected in the job text

Keywords

Dental
Concierge
Call center
Reception
Administrative
Curve
Ortho2 Edge
Customer service
Patient care
Switchboard
Scheduling
Communication
Full-time

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