We are seeking a **Service Team Administrative Assistant,** reporting to the President.
- Client reception, receive payments and process receipts
- Answer and transfer phone calls, record and relay messages
- Prepare and scan documents and information for processing
- Receive and manage incoming communications and e-mails and completing requests with full documentation for referral to licensed staff where applicable
- Prepare and follow up for signed paperwork and other information
- Assist clients with payment plan options and related documents
- Review documents prior to submitting for processing to assure data accuracy
- Electronic and paper filing, data entry, sending and receiving mail or e-mail correspondence
- Contribute to the team effort by accomplishing related results as needed
- Assist with overflow of work from other departments.
- Administrative assistant diploma
- Thoroughness with strong attention to detail
- Strong customer service skills
- Strong knowledge of Microsoft Office (Word, Outlook and Excel)
- Strong verbal and interpersonal skills required
- Ability and willingness to complete continuing education requirements as needed
- Ability to attend Company and team meetings as required, including industry training sessions
- Ability to comply with all Company policies and procedures, proactively protecting confidentiality of clients and Company information
- Ability to efficiently organize work and manage time in order to meet deadlines
- Typing, data entry skills
- Excellent decision making and analytical skills
- Highly organized and independent
- Professional, courteous and friendly
- Perform well in a busy, small business environment
- Result driven with strong attention to detail.
_Compensation will be based on qualifications and experience._