Company Description Crawford & Company (Canada) Inc. is a national leader in claims management, with a team of over 1,000 professionals including adjusters, specialists, and technical experts. Operating from nearly 40 offices across Canada, the organization offers deep expertise and a diverse workforce dedicated to high-quality service. Crawford Canada partners closely with clients to design tailored solutions that align with their specific business needs and objectives. This collaborative, comprehensive approach enables the company to deliver robust, end-to-end claims management solutions for all types of claims. Professionals joining Crawford Canada can expect a supportive environment focused on client success and professional growth.
Role Description The Bodily Injury Claims Adjuster is a full-time, on-site role based in Prince George, BC. This role is responsible for investigating, evaluating, and resolving bodily injury claims in accordance with company policies, legal requirements, and client service standards. Day-to-day tasks include reviewing claim information, interviewing claimants and witnesses, gathering medical and accident documentation, and assessing liability and damages. The adjuster prepares detailed reports, negotiates settlements within authorized limits, and maintains accurate, timely claim files and documentation. The role involves regular communication with policyholders, insurers, legal counsel, and medical professionals, while consistently demonstrating sound judgment, empathy, and professionalism.
Qualifications
- Strong claims handling skills, including investigation, evaluation, and settlement of bodily injury claims.
- Knowledge of insurance principles and practices, including coverage interpretation and relevant regulations.
- Experience with property damage and bodily injury assessment in the context of insurance claims.
- Proficiency in claims management processes, systems, and documentation requirements.
- Excellent analytical, negotiation, and decision-making abilities.
- Effective written and verbal communication skills for interacting with clients, claimants, and stakeholders.
- Ability to manage a caseload, prioritize tasks, and meet deadlines in a fast-paced environment.
- Post-secondary education in a related field (e.g., insurance, business, law) and/or industry designations such as CIP or equivalent are considered assets.
- Familiarity with local laws and regulations in British Columbia related to bodily injury and insurance claims is an advantage.
