Purpose:
Assist with sales targets and support those sales by assisting client needs until completion of possession.
Key Objectives:
- Assist Sales Consultant in capturing the interest of potential clients and lot holds
- Ensure customer files, concerns and questions are addressed daily up to possession; maintain knowledge of policies/procedures, approval requirements, construction processes and schedules to communicate effectively
- Ensure that the Showhome shows well at all times (no burnt-out lights, clean, organized, action item free). Contact/follow up with warranty department regarding action items
- Ensure that all documents in the show home are up to date and maintain knowledge of policy/processes that support each document
- Ensure all signage in the subdivision is visually appealing, accurate and placed properly for the best traffic
- Participate with the Sales Consultant in walking inventory homes every week and check for safety, overall look, problem areas (ex. paint touch-ups scratches in hardwood and so on)
- Maintain and follow company sales methodology and knowledge through ongoing training, weekly sales meetings
- Develop understanding of your community and neighboring communities, amenities, competition, developer updates
- Promote your community via recommended social media channels, adhere to marketing and brand standards
- Other duties and responsibilities assigned
Skill Requirements:
- Strong knowledge in Microsoft Office, namely Excel
- Strong time management, organization and planning skills
- Driven, focused and a sense of urgency to meet deadlines
- Exceptional verbal and written communication skills
- Ability to work with various personality types and play an active role in the team
- Ability to work independently with little supervision. Self motivated and reliable
- Understanding of Facebook, Instagram, YouTube, LinkedIn, etc.
- Understanding of buyer behavior and how to approach the sale
Education:
- Previous sales experience (asset)
- Proficient in all areas of Microsoft Office Programs (Outlook, Word, Excel, PowerPoint)
- Proficient in social media (Facebook, Instagram, YouTube, LinkedIn, etc.)
Showhome hours:
- Monday to Thursday: 2pm to 8pm
- Weekends + Holidays: 12pm to 5pm
