Job Title: Senior Advisor – Operational & Closure Readiness
Location: Montreal, QC
Work Model: Hybrid – 3 days onsite per week
Contract: 12-month initial contract | Expected end date: December 31, 2027
Start Date: ASAP
Language: Bilingual English & French – Required
About the Role
- We are seeking a Senior Advisor – Operational & Closure Readiness to support a major SAP S/4HANA / Modern ERP transformation.
- The role will coordinate and enable Subject Matter Expert (SME) activities for the Move & Sell function, ensuring readiness activities are completed on time and to the required quality standards.
- You will act as the day-to-day operational coordinator for Testing, Training, Pre- and Post-Cutover, and Hypercare activities, working closely with readiness leads, regional change teams, local site representatives, and SMEs, including trainers and testers.
- The successful candidate will ensure activities are well planned, locally enabled, effectively tracked, and that risks, issues, and dependencies are escalated appropriately.
Key Responsibilities
- Establish and maintain activity plans, task lists, trackers, and SME deliverables.
- Act as the primary coordination point between SMEs and Product Group Readiness Leads.
- Support SME mobilization for regional readiness activities.
- Coordinate SME schedules and ensure activities are properly planned and sequenced.
- Coordinate meeting logistics, technology, travel, and other readiness requirements.
- Engage local site representatives to incorporate site-specific requirements and constraints.
- Track readiness activities, dependencies, risks, issues, and deadlines.
- Support execution through testing, training, cutover, and hypercare.
- Escalate issues and dependencies to the appropriate readiness leadership.
Required Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- Experience working in matrix organizations and operational environments.
- Strong confidence engaging and coordinating with SMEs and senior stakeholders.
- Project management experience with strong planning and coordination skills.
- Experience in Commercial Services or Shared Services environments.
- Understanding of end-to-end Deal-to-Contract and Order-to-Cash processes.
- Hands-on SAP experience.
- Experience coordinating ERP readiness, deployment, transformation, or change activities.
- Experience working with multiple SMEs, business teams, and site-based stakeholders.
- Strong ability to plan, schedule, track, and coordinate execution activities.
- Experience managing logistics, dependencies, risks, and stakeholder communications.
- Strong organizational, communication, problem-solving, and escalation skills.
Key Focus Areas
SAP S/4HANA | Move & Sell | SME Coordination | Testing | Training | Cutover | Hypercare | Operational Readiness | Closure Readiness | Project Coordination
