Lead Data Analyst
Remote; Canada
$90k-130k plus annual bonus
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
EXL is looking for a Lead Data Analyst with a passion for sports who will play a key role in providing analytics support to a client within our Sports, Media and Entertainment practice. Based in Toronto, the role sits within the International Fan Data & Analytics team, supporting fanbase growth and engagement across international markets.
The ideal candidate brings 5–7 years of analytics experience, excellent communication and stakeholder management skills, and a strong understanding of the fan lifecycle. You are comfortable working through ambiguity, confident presenting to audiences who are not technical, and motivated by helping the analysts around you do their best work.
Responsibilities
Stakeholder Partnership & Communication
Team Leadership & Mentorship
Hands-on Analysis
Reporting, Advanced Analytics & Data Quality
Develop and maintain advanced analytics models, such as segmentation, propensity, churn and customer lifetime value, and translate their output into recommendations stakeholders can act on.
Required Qualifications
Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Business or a related field, or equivalent experience.
Experience building advanced analytics models and forecasts (e.g., segmentation, propensity, churn, time series) and applying them to business decisions.
Preferred Qualifications
Responsibilities
Responsibilities:
Identify and shape analytics opportunities with league and club stakeholders
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Help prioritize opportunities based on business impact, data availability, scalability, and feasibility
Translate business needs into analytics solutions
Perform hands-on analytics and develop actionable insights
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Perform exploratory and diagnostic analysis to uncover trends, patterns, opportunities, and business drivers.
Communicate with stakeholders and support delivery
Qualifications
Required Skills
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5+ years of experience in analytics, business strategy, consulting, or a related field, with meaningful experience working directly with a professional sports club/team or league.
