ADULT PROTECTIVE SERVICE WORKER
Make a Difference with Family Services Windsor-Essex (FSWE)
At Family Services Windsor-Essex (FSWE), we empower people to overcome challenges, build resilience, and create positive change in their lives. As a trusted non-profit, charitable organization, we provide compassionate counselling and support services that help individuals feel valued, included, and connected to their community.
Our mission goes beyond service delivery - we foster belonging, wellness, and dignity. FSWE team members know their work matters. We offer a supportive workplace that values innovation, collaboration, and continuous growth. Our staff enjoy a competitive benefits package, flexible work hours, and weekly wellness time, because we care for those who care for others.
If youâre a passionate worker who thrives in a dynamic environment and wants to make a real impact in the Windsor-Essex community, we want to hear from you.
We are seeking a dedicated Adult Protective Service Worker to join our team. If youâre passionate about helping others and thrive in a fast-paced, client-focused environment, we invite you to bring your skills to a team that values innovation, compassion, and community impact.
What Youâll Be Doing
- Accepting requests for service from Developmental Services Ontario (DSO) and conducting assessments of individuals to determine goals and maintain independent living.
- Working in collaboration with other community services to identify needs of those receiving support and making appropriate referrals while following the principle of individual’s right to self-determination.
- Meeting and working with individuals regularly to realize established goals and monitoring these goals on an ongoing basis.
- Working with individuals to assist them in acquiring the skills and resources necessary to live independently in the community.
- Maintaining accurate and complete client records and following agency’s policy on timely documentation for the production of required statistics on a monthly basis.
- The APSW may advocate along with, or on behalf of people whose rights to services, or opportunities may actually or potentially be comprised. This includes advising people of their choices and/or rights and responsibilities and/or potential consequences.
- The APSW may provide assistance in searching for housing and planning to relocate.
- Assisting individuals with navigating bureaucratic procedures that can be confusing and overwhelming, connecting to various services, and dealing with the judicial system (i.e., getting legal aid/lawyer, going to court, involving police, etc.).
- Other kinds of personal support as required.
What You Bring
- University Degree or College Diploma (Bachelor of Social Work is preferred)
- Minimum of 5 years’ experience in the field of developmental services
(experience working with adults with disabilities is an asset)
- Demonstrated knowledge of community support services, social service systems, and relevant provincial legislation.
- Excellent assessment, critical thinking, communication, interpersonal, conflict resolution, organizational, and time management skills.
- Ability to work independently, manage competing priorities, and adapt to changing program needs.
- Strong documentation and computer skills, including experience maintaining electronic client records.
- Valid Ontario Class G Driver's License, access to a reliable vehicle, and proof of valid automobile insurance with coverage meeting Ontario's minimum legal requirements.
- Current Criminal Record Check with Vulnerable Sector Screening.
- Standard First Aid and CPR certification is considered an asset.
Why Join FSWE?
At Family Services Windsor-Essex (FSWE), we believe that supporting our community begins with supporting our team. We are committed to fostering a collaborative, inclusive, and respectful workplace where employees are empowered to grow professionally while making a meaningful difference in the lives of others.
As part of our team, you'll enjoy:
- Comprehensive benefits package to support your health and well-being.
- Weekly wellness release time because we recognize the importance of self-care and work-life balance.
- Ongoing professional development and cross-training across a variety of community support programs.
- A collaborative, team environment where your knowledge, ideas, and contributions are valued.
- Meaningful, client-centered work that empowers individuals and strengthens our community.
- Opportunities to build diverse skills and expand your professional experience while working with a broad range of community partners.
- A workplace culture built on respect, compassion, integrity, and inclusion.
Position Details
- Job Type: | Shift Schedule: Full-time Permanent
35hrs Monday-Friday 8:30am-4:30pm (some evenings and weekends may be required)
- Pay Rate: $50,108
- Location: 1770 Langlois Ave. Windsor ON N8X4M5
Accessibility and Equity
FSWE is an equal opportunity employer committed to equity, diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds, including Indigenous peoples, racialized individuals, persons with disabilities, and members of the 2SLGBTQIA+ community. Accommodations are available upon request throughout the recruitment process.
INTERVENANT AUPRĂS DES ADULTES
Faites la diffĂ©rence avec Family Services Windsor-Essex (FSWE). Chez Family Services Windsor-Essex (FSWE), nous donnons aux personnes les moyens de surmonter leurs difficultĂ©s, de renforcer leur rĂ©silience et dâapporter des changements positifs dans leur vie. En tant quâorganisme caritatif Ă but non lucratif reconnu, nous proposons des services dâaccompagnement et de soutien empreints de bienveillance, qui aident chacun Ă se sentir valorisĂ©, intĂ©grĂ© et en lien avec sa communautĂ©. Notre mission va au-delĂ de la simple prestation de services : nous favorisons le sentiment dâappartenance, le bien-ĂȘtre et la dignitĂ©. Les membres de lâĂ©quipe FSWE savent que leur travail est important. Nous offrons un environnement de travail solidaire qui valorise lâinnovation, la collaboration et le dĂ©veloppement continu. Notre personnel bĂ©nĂ©ficie dâun ensemble dâavantages sociaux compĂ©titifs, dâhoraires de travail flexibles et dâun temps hebdomadaire dĂ©diĂ© au bien-ĂȘtre, car nous prenons soin de ceux qui prennent soin des autres. Si vous ĂȘtes un professionnel passionnĂ© qui sâĂ©panouit dans un environnement dynamique et que vous souhaitez avoir une influence rĂ©elle au sein de la communautĂ© de Windsor- Essex, nous souhaitons vous rencontrer.
Profil recherché :
DiplĂŽme universitaire ou diplĂŽme dâĂ©tudes collĂ©giales (une licence en travail social est prĂ©fĂ©rable). Au moins cinq ans dâexpĂ©rience dans le domaine des services dâaccompagnement au dĂ©veloppement (une expĂ©rience auprĂšs dâadultes en situation de handicap est un atout). Permis de conduire valide, assurance et utilisation de votre propre vĂ©hicule obligatoires. Une formation aux premiers secours est un atout. Vos missions Recevoir les demandes dâintervention Ă©manant des services de dĂ©veloppement de lâOntario et rĂ©aliser des Ă©valuations des personnes concernĂ©es afin de dĂ©finir des objectifs et de favoriser leur autonomie. Travailler en collaboration avec dâautres services communautaires afin dâidentifier les besoins des personnes bĂ©nĂ©ficiant dâun accompagnement et de les orienter vers les services appropriĂ©s, tout en respectant le principe du droit Ă lâautodĂ©termination de chacun. Rencontrer et travailler rĂ©guliĂšrement avec les personnes afin dâatteindre les objectifs fixĂ©s et dâassurer un suivi continu de ces derniers. Travailler avec les personnes afin de les aider Ă acquĂ©rir les compĂ©tences et les ressources nĂ©cessaires pour vivre de maniĂšre autonome au sein de la communautĂ©. Tenir Ă jour des dossiers clients prĂ©cis et complets et respecter la politique de lâorganisme en matiĂšre de documentation dans les dĂ©lais impartis, afin de produire chaque mois les statistiques requises. LâAPSW peut dĂ©fendre, aux cĂŽtĂ©s ou au nom des personnes dont les droits Ă des services ou Ă des opportunitĂ©s sont ou pourraient ĂȘtre compromis. Cela implique notamment dâinformer ces personnes de leurs choix, de leurs droits et responsabilitĂ©s, ainsi que des consĂ©quences potentielles. L'APSW peut apporter son assistance dans la recherche d'un logement et l'organisation d'un dĂ©mĂ©nagement. Aider les personnes Ă apprĂ©hender les dĂ©marches administratives, parfois complexes et dĂ©courageantes, Ă entrer en contact avec divers services et Ă faire face au systĂšme judiciaire (par exemple : obtenir une aide juridique ou les services d'un avocat, se prĂ©senter au tribunal, faire appel Ă la police, etc.). Autres formes de soutien personnel, selon les besoins. DĂ©tails du poste Type de poste : Ă temps plein Horaires de travail : Du lundi au vendredi, 35 heures par semaine. Une disponibilitĂ© en soirĂ©e et le week-end peut ĂȘtre requise. RĂ©munĂ©ration : 50 108 $ par an. 27,53 $/heure. Lieu a : 1770 Langlois Ave, Windsor
