COMMUNITY PROGRAMS SOCIAL WORKER (BILINGUAL)
Make a Difference with Family Services Windsor-Essex (FSWE)
We are seeking a Community Programs Social Worker (Bilingual) to join our team. This position provides support across multiple community-based programs serving vulnerable individuals including youth, adults and seniors. The successful candidate will receive training in programming areas including Adult Protective Services, Voluntary Trusteeship Support and Elder Abuse, working collaboratively across a variety of services to meet the changing needs of the agency and the individuals we support.
Working from a client-centered, strengths-based approach, the Community Programs Social Worker assists individuals in maintaining independence, navigating complex systems, accessing community resources, and achieving their personal goals while promoting dignity, self-determination, and community inclusion.
What Youâll Be Doing
- Receive referrals and conduct comprehensive assessments to determine client eligibility, needs, strengths, and goals.
- Develop, implement, and monitor individualized service plans in collaboration with clients.
- Provide direct community and in-home support to individuals experiencing a variety of social, financial, health, or personal challenges.
- Support individuals in developing the skills, knowledge, and resources necessary to maintain safe and independent living.
- Assist clients in navigating healthcare, income support, housing, legal, financial, and other community systems.
- Provide advocacy and education to help individuals understand their rights, responsibilities, available services, and options.
- Collaborate with healthcare providers, community agencies, government organizations, family members, caregivers, and other service providers to coordinate supports and improve client outcomes.
- Identify and facilitate referrals to appropriate community resources and services.
- Respond professionally and compassionately to complex, sensitive, and crisis-related situations using sound judgment and effective problem-solving skills.
- Build trusting relationships with clients while encouraging independence, informed decision-making, and goal achievement.
- Maintain accurate, timely, and confidential client documentation, case notes, and statistical reporting in accordance with agency policies and professional standards.
- Participate in case reviews, team meetings, and interdisciplinary planning to ensure coordinated service delivery.
- Maintain knowledge of community resources, relevant legislation, agency policies, and best practices.
- Participate in ongoing professional development and training to support service delivery across multiple program areas.
- Perform other related duties as assigned.
What You Bring
- Bachelor of Social Work (BSW) or Master of Social Work (MSW) is required.
- Fluency in both English and French (written and verbal) is required.
- Registration in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as a Social Worker, or eligibility for registration, is preferred.
- Experience providing case management and support to vulnerable adults, seniors, individuals with disabilities, or those experiencing complex social, financial, health, or housing-related challenges.
- Strong knowledge of client-centered practice, advocacy, crisis intervention, case management, and community resource navigation.
- Demonstrated knowledge of community support services, social service systems, and relevant provincial legislation.
- Excellent assessment, critical thinking, communication, interpersonal, conflict resolution, organizational, and time management skills.
- Ability to work independently, manage competing priorities, and adapt to changing program needs.
- Strong documentation and computer skills, including experience maintaining electronic client records.
- Valid Ontario Class G Driver's License, access to a reliable vehicle, and proof of valid automobile insurance with coverage meeting Ontario's minimum legal requirements.
- Current Criminal Record Check with Vulnerable Sector Screening.
- Standard First Aid and CPR certification is considered an asset.
Why Join FSWE?
At Family Services Windsor-Essex (FSWE), we believe that supporting our community begins with supporting our team. We are committed to fostering a collaborative, inclusive, and respectful workplace where employees are empowered to grow professionally while making a meaningful difference in the lives of others.
As part of our team, you'll enjoy:
- Comprehensive benefits package to support your health and well-being.
- Weekly wellness release time because we recognize the importance of self-care and work-life balance.
- Ongoing professional development and cross-training across a variety of community support programs.
- A collaborative, team environment where your knowledge, ideas, and contributions are valued.
- Meaningful, client-centered work that empowers individuals and strengthens our community.
- Opportunities to build diverse skills and expand your professional experience while working with a broad range of community partners.
- A workplace culture built on respect, compassion, integrity, and inclusion.
Position Details
- Job Type: | Shift Schedule: Full-time Temporary Contract (1 Year)
35hrs Monday-Friday 8:30am-4:30pm (some evenings and weekends may be required)
- Pay Rate: $50,108
- Location: 1770 Langlois Ave. Windsor ON N8X4M5
Accessibility and Equity
FSWE is an equal opportunity employer committed to equity, diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds, including Indigenous peoples, racialized individuals, persons with disabilities, and members of the 2SLGBTQIA+ community. Accommodations are available upon request throughout the recruitment process.
Make a Meaningful Impact - Apply Today!
If youâre ready to be part of a compassionate team, making Windsor-Essex a better place for all, apply now to join Family Services Windsor-Essex.
ACCOMPAGNATEUR AU PROGRAMME DE TUTELLE VOLONTAIRE
Faites la diffĂ©rence avec Family Services Windsor-Essex (FSWE). Chez Family Services Windsor-Essex (FSWE), nous donnons aux personnes les moyens de surmonter leurs difficultĂ©s, de renforcer leur rĂ©silience et dâapporter des changements positifs dans leur vie. En tant quâorganisme caritatif Ă but non lucratif reconnu, nous proposons des services dâaccompagnement et de soutien empreints de bienveillance, qui aident chacun Ă se sentir valorisĂ©, intĂ©grĂ© et en lien avec sa communautĂ©. Notre mission va au-delĂ de la simple prestation de services : nous favorisons le sentiment dâappartenance, le bien-ĂȘtre et la dignitĂ©. Les membres de lâĂ©quipe FSWE savent que leur travail est important. Nous offrons un environnement de travail solidaire qui valorise lâinnovation, la collaboration et le dĂ©veloppement continu. Notre personnel bĂ©nĂ©ficie dâun ensemble dâavantages sociaux compĂ©titifs, dâhoraires de travail flexibles et dâun temps hebdomadaire dĂ©diĂ© au bien-ĂȘtre, car nous prenons soin de ceux qui prennent soin des autres. Si vous ĂȘtes un professionnel passionnĂ© qui sâĂ©panouit dans un environnement dynamique et que vous souhaitez avoir une influence rĂ©elle au sein de la communautĂ© de Windsor- Essex, nous souhaitons vous rencontrer. Nous recrutons!
Ce que vous apportez DiplĂŽme universitaire ou diplĂŽme dâĂ©tudes supĂ©rieures (un bachelor en travail social est prĂ©fĂ©rable). ExpĂ©rience dans le domaine des services de soutien au dĂ©veloppement (une expĂ©rience auprĂšs de jeunes et dâadultes en situation de handicap ou Ă faibles revenus constitue un atout). Vous devez ĂȘtre titulaire dâun permis de conduire valide, dâune assurance automobile et disposer de votre propre vĂ©hicule. Excellentes compĂ©tences en matiĂšre de rĂ©solution de conflits et de communication. Une formation aux premiers secours constitue un atout.
Vos missions Recevoir les demandes de services et rĂ©aliser des Ă©valuations des personnes afin de dĂ©terminer leur admissibilitĂ© au programme. Rencontrer et accompagner les personnes pour les aider Ă atteindre les objectifs fixĂ©s, et assurer un suivi continu de ces objectifs. Travailler avec les personnes pour les aider Ă acquĂ©rir les compĂ©tences et les ressources nĂ©cessaires pour vivre de maniĂšre autonome au sein de la communautĂ©. Accompagner et former les personnes bĂ©nĂ©ficiant dâun soutien. Travailler en collaboration avec dâautres services communautaires afin dâidentifier les besoins des personnes bĂ©nĂ©ficiant dâun soutien, et les orienter de maniĂšre appropriĂ©e en respectant les principes dâautodĂ©termination des usagers. DĂ©fendre, aux cĂŽtĂ©s ou au nom des personnes dont les droits Ă des services ou Ă des opportunitĂ©s pourraient ĂȘtre, de fait ou potentiellement, compromis. Il s'agit notamment d'informer les personnes de leurs choix ou de leurs droits et responsabilitĂ©s ou des consĂ©quences potentielles. Les services peuvent inclure, sans sây limiter, une assistance pour contacter un dĂ©putĂ© provincial, rĂ©diger des lettres, passer des appels tĂ©lĂ©phoniques, trouver un avocat, assurer la liaison avec les sociĂ©tĂ©s dâaide Ă lâenfance ou dâautres prestataires de services, les propriĂ©taires, les employeurs, les Ă©tablissements scolaires, les membres de la famille, etc. Lâaccompagnateur veillera Ă ce que la personne ait accĂšs aux besoins fondamentaux de la vie et soit en mesure dâexercer ses droits lĂ©gaux. Tout est mis en oeuvre pour respecter et soutenir les relations de la personne avec ses proches : famille, amis, etc. Rencontrer les services de lâaide sociale et du Programme de soutien au revenu des personnes handicapĂ©es de lâOntario (ODSP, sigle en anglais) afin de conclure des accords de tutelle. Vous devez ĂȘtre disponible pour travailler le soir et la fin de semaine.
DĂ©tails du poste Type de poste : Ă temps plein Horaires de travail : Du lundi au vendredi, 35 heures par semaine. Une disponibilitĂ© en soirĂ©e et le week-end peut ĂȘtre requise. RĂ©munĂ©ration : 50 108 $ par an. 27,53 $/heure. Lieu a : 1770 Langlois Ave, Windsor
