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Bell Person

  • NS, Canada
  • Cumberland, Subdivision D, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity to an individual to experience a 5 Star Luxury work environment. With this opportunity you will be presented with a distinctive career, experience, and benefits in a World Class setting.

General Description: To ensure the highest level of customer service to our guests is provided by acting as a leader of the Guest Service Bell Team, and to ensure prompt and methodical services are delivered.

Qualifications & Requirements:

  • Carry out all Bell Person responsibilities in accordance with Fox Harb’r procedures
  • Provide impeccable guest service through continuous communication with the Guest Service and Housekeeping department
  • Greet all Resort guests and assist with their luggage and show them to their suites.
  • Perform any other guest service duties as required, (shuttling of guests around the Resort property, deliveries to guests, handling of complaints etc.)
  • Responsible for package handling for guests and members, ensuring items are brought from lost and found and given to shipping and receiving with proper paperwork
  • Maintain the general appearance of the Joyce Center and exterior surroundings
  • Ensure guest requests are handled in a timely manner
  • Maintain cleanliness of all Fox Harb’r designated vehicles to showroom quality
  • Complete daily mini bar tasks as assigned by Supervisor
  • Manage inventory levels of amenities, Sundry and mini bar with close attention to expiration dates
  • Maintain organization of all working areas both indoor and outdoors which
  • Moving items both large and small which may include heavy lifting using safe work practices
  • Execute all reasonable additional assignments determined by Supervisor or Management Personnel
  • Utilize Alice communication system, on a daily basis

At Fox Harb’r Resort, we know every employee is a valued part of the team.

Our benefits include:

  • Fuel Allowance
  • Discounts at the Resort's Dining Areas; The Cape Cliff and Willard
  • Discounts on Accommodations, Golf and Spa services & products and Activities
  • Friends and Family Rates for overnight accommodations
  • Complimentary use of the Junior Olympic Pool, Mineral Pool and Fitness Room
  • Team Member Activities and Department Incentives
  • Team Member Education Funding and Bursary Program
  • Team Member housing availability

Fox Harb’r Resort is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
More about this job

Responsibilities

The Bell Person is responsible for providing impeccable guest service, including greeting guests, assisting with luggage, and shuttling them around the resort. They also manage package handling, maintain property cleanliness, and oversee inventory for amenities and mini bars.

Requirements

Candidates must be able to perform physical tasks such as heavy lifting and maintain the resort's high standards of appearance and service. Proficiency in using the Alice communication system and a commitment to following established resort procedures are required.

Skills

  • Customer service
  • Communication
  • Luggage handling
  • Package handling
  • Property maintenance
  • Vehicle maintenance
  • Inventory management
  • Heavy lifting
  • Safe work practices
  • Alice communication system
  • Guest relations
  • Problem solving

Benefits

  • Fuel allowance
  • Discounts at resort dining areas
  • Discounts on accommodations
  • Discounts on golf and spa services
  • Friends and family rates
  • Complimentary use of junior olympic pool
  • Complimentary use of mineral pool
  • Complimentary use of fitness room
  • Team member activities
  • Department incentives
  • Team member education funding
  • Bursary program
  • Team member housing availability

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Logistics

Keywords

  • Bell Person
  • Guest Service
  • Hospitality
  • Resort
  • Customer Service
  • Inventory Management
  • Alice Communication System
  • Property Maintenance
  • Luxury Environment
  • Housekeeping
  • Logistics
  • Package Handling
  • Safety Procedures

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