Learning Systems Administrator & Learning Content Creator
Role Summary:
We are seeking a detail-oriented and creative professional to join our Learning & Development team as a Learning Systems Administrator. In this hybrid role, you will be responsible for both designing engaging, outcome-driven learning materials and managing the technical operations of our Learning Management System (ES Learning Hub). You will ensure that our training ecosystem is not only content-rich but also technically sound, audit-ready, and optimized for learner experience.You will be instrumental in expanding our organizational learning culture, guaranteeing that every team member enjoys frictionless access to engaging, outcome-driven educational programs.
Key Responsibilities:
LMS Administration
- Act as a core administrator for the ES Learning Hub (Docebo), managing user groups, automated enrollment rules, and system configurations.
- Execute daily operational tasks, including course setup, user provisioning, ILT/VILT session scheduling, and troubleshooting access issues.
- Maintain system integrity by performing regular audits of course assignments, reporting data, and access permissions.
- Support the organization through service requests, troubleshooting technical bugs, and collaborating with IT partners on system integrations and release updates.
- Test new functionality, upgrades, and integrations.
- Build dashboards and compliance reports to monitor completions, overdue training, and support internal or external audits.
- Provide help desk support for all system users and Power Users, including providing training and updating support documentation.
- Proactively identify system inefficiencies and iterate on learning pathways based on user metrics.
Learning Content Creation
- Design and develop high-quality, outcome-based training materials (e-learning modules, videos, and guides) based on established design plans and storyboards.
- Utilize authoring tools (e.g., Articulate Storyline and Rise, Vyond, Google Vids) to create interactive simulations, branching scenarios, and animated content.
- Collaborate with Subject Matter Experts (SMEs) to translate operational needs into effective learning assets, ensuring content is accurate, relevant, and consistent with branding guidelines.
- Maintain a centralized repository of training materials, ensuring all content is version-controlled, reviewed on schedule, and meets accessibility standards.
- Manage project timelines and deliverables, providing regular updates to stakeholders and ensuring timely completion of all development tasks.
Qualifications:
- 1–3 years of experience in LMS Administration (Docebo experience is a significant asset).
- Experience with content authoring software and video creation tools (e.g., Articulate Storyline, Vyond, or equivalent) is preferred.
- Familiarity with adult learning principles and training development processes.
- Strong analytical skills with a focus on data integrity, reporting, and process documentation.
- Ability to work in a fast-paced environment, balancing creative projects with technical, governance-focused tasks.
- Excellent communication skills, with a track record of collaborating effectively across diverse business units (EHS, Operations, HR).
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
