Global Technical Talent, an Inc. 5000 Company

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GT
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Global Technical Talent, an Inc. 5000 Company
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Global Technical Talent, an Inc. 5000 Company

Business Analyst - TSYS/FIS TS2

Toronto, ON, Canada

$57 to $68 CAD / hour · Contract

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Job details

Pay: $57 to $68 CAD / hour
Job type: Contract
Apply by: Dec 12, 2026
Experience: 5 years of prior experience working as a BA in banking or a financial institution is required.
Posting language: English
Posted: Nov 12, 2026

Original job description

Business Analyst - TSYS/FIS TS2

Location: Toronto, ON

Onsite Flexibility

Hybrid - 4 days on-site

Contract Details

Position Type: Contract
Contract Duration: 12 months (extension possible based on business needs and performance; conversion possible based on business needs and performance)
Pay Rate: C$57.00–C$68.00 / Hour (CAD)
Shift / Schedule: Monday–Friday, 9:00 AM – 5:00 PM
Travel Requirements: Not required

Job Summary

We are seeking an experienced Business Analyst to support a strategic credit-card transformation initiative. This is a senior, hands-on role requiring strong Canadian banking and credit-card experience, project/program delivery capabilities, and deep TSYS/FIS TS2 knowledge. The successful candidate will work across Product, Technology, Operations and other partners to translate complex business needs into clear requirements and drive solutions through delivery.

Key Responsibilities

Lead business and systems analysis across complex Summit initiatives.
Partner with Product, Technology, Architecture and Operations to define requirements and solution needs.
Facilitate working sessions and translate business objectives into business/functional requirements, process flows, business rules and acceptance criteria.
Analyze TSYS/FIS TS2 configurations and Options, particularly Authorization, Terms and Features.
Assess product, account and processing impacts across the broader credit-card ecosystem.
Identify and manage dependencies, assumptions, risks, issues and decisions.
Support solution design, testing, implementation planning and issue resolution.
Support Agile delivery including backlog refinement, story development and acceptance criteria.
Provide clear communication and documentation for both technical and business audiences.

Must-Have Requirements

5 years of prior experience working as a BA in banking or a financial institution is required.
Significant hands-on TSYS/FIS TS2 experience, including experience with TS2 Options, particularly: Authorization, Terms and Features
Strong understanding of credit-card products, account processing, authorization and servicing
Gathering requirements experience supporting project/program management: gap analysis, process mapping and solution design.

Required Skills

Strong stakeholder management and facilitation skills
Strong team player

Preferred Skills

JIRA and Confluence experience
PMP, PMI-PBA, CBAP/CCBA, PMI-ACP, or other recognized Agile, Project Management, or Business Analysis certification

Education Requirements

Post-secondary education in any field

Required Experience

5 years of relevant Business Analyst experience within a banking or financial institution

Nice-to-Have Experience

Experience with JIRA and Confluence
Relevant Business Analysis, Agile, or Project Management certifications (e.g., CBAP, CCBA, PMP, PMI-PBA, PMI-ACP)

Work Environment / Physical Requirements

Training period of 2–4 weeks upon onboarding
Approximately 3 hours per day spent in meetings
Internal stakeholder interactions only; no external client-facing responsibilities
Contractor will have access to customer data

Important Notes

Interview process: 1 round, virtual (potentially a second round); 30–45 minutes each

About the Client

This client is a leading financial services and banking institution operating across Canada, with teams spanning technology, operations, product, and credit-card transformation. The organization employs business analysts, solutions developers, technology specialists, and project/program management professionals who collaborate across agile, fast-paced environments to deliver strategic initiatives at scale. The firm emphasizes long-term growth, collaborative team culture, and exposure to complex, large-scale financial transformation programs.

About GTT

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

Job Number: 26-18956 Industry: Operations & Management

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More about this job

Responsibilities

Lead business and systems analysis for credit-card transformation initiatives, translating business objectives into requirements, process flows, business rules, and acceptance criteria. Assess TSYS/FIS TS2 configurations and ecosystem impacts, manage delivery dependencies and risks, and support solution design, testing, implementation, and Agile delivery.

Requirements

Requires at least five years of Business Analyst experience in a bank or financial institution, with significant hands-on TSYS/FIS TS2 experience, especially with Authorization, Terms, and Features options. Candidates should understand credit-card products and processing and have experience gathering requirements, conducting gap analysis, process mapping, and solution design; JIRA, Confluence, and relevant certifications are preferred.

Skills

Business Analysis
Banking
Credit-Card Products
TSYS/FIS TS2
TS2 Options
Authorization
Terms and Features
Requirements Gathering
Gap Analysis
Process Mapping
Solution Design
Stakeholder Management
Facilitation
Agile Delivery
JIRA
Confluence

Visa sponsorship

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Keywords

Business Analyst
Banking
Financial Institution
Credit-Card Transformation
Credit-Card Products
TSYS
FIS TS2
TS2 Options
Authorization
Terms and Features
Account Processing
Credit-Card Servicing
Requirements Gathering
Gap Analysis
Process Mapping
Solution Design
Business Requirements
Functional Requirements
Acceptance Criteria
Stakeholder Management
Agile
Backlog Refinement
JIRA
Confluence
PMP
PMI-PBA
CBAP
CCBA
PMI-ACP

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