Senior Agile Coach

Location: Toronto, ON

Onsite Flexibility: Hybrid - Minimum two days per week onsite; candidates should be prepared to work onsite three to four days per week depending on the squads they support.

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension; FTE conversion also possible)
• Shift / Schedule: 9:00 AM – 5:00 PM / 37.5 hours per week

The Senior Agile Coach will coach an assigned crew and its associated squads, potentially supporting approximately 5 to 12 squads. This individual will work across leadership and team levels and must be comfortable adopting different coaching stances, including coaching, mentoring, teaching, and facilitation.

The successful candidate will assess competing needs across teams, determine where coaching support will have the greatest impact, solicit feedback from leaders and Product Owners, and work closely with the Agile Coach Chapter Lead responsible for the domain.

The Agile Coach will provide hands-on support to teams and leaders, including training Product Owners, teaching teams how to write effective user stories, improving Agile ceremonies, helping teams establish meaningful measures, and facilitating continuous improvement. The coach must be able to work across Scrum, Kanban, and other Agile approaches based on the needs of the team.

• Coach an assigned crew and its associated squads, potentially supporting approximately 5 to 12 squads.
• Work across leadership and team levels, adopting different coaching stances including coaching, mentoring, teaching, and facilitation.
• Assess competing needs across teams and determine where coaching support will have the greatest impact.
• Solicit feedback from leaders and Product Owners to inform coaching priorities.
• Work closely with the Agile Coach Chapter Lead responsible for the domain.
• Train Product Owners and support the development of Product Owner capabilities.
• Teach teams how to write effective user stories.
• Improve Agile ceremonies across supported teams.
• Help teams establish meaningful measures for team effectiveness and continuous improvement.
• Facilitate continuous improvement across crews and squads.
• Work across Scrum, Kanban, and other Agile approaches based on the needs of the team.

• 10 years of relevant experience, including substantial hands-on Agile coaching experience.
• Practical experience coaching, mentoring, teaching, and facilitating, rather than providing only theoretical or high-level guidance.
• Experience applying multiple Agile frameworks and methodologies, including Scrum and Kanban.
• Strong experience developing Agile capabilities, including Product Owner coaching, user-story development, ceremonies, team measurement, and continuous improvement.
• Strong facilitation, relationship-building, communication, conflict-management, and problem-solving capabilities.
• Exceptional communication and relationship-building skills.
• Ability to read the room and adjust the coaching approach to the audience and situation.
• Strong facilitation and conflict-management capabilities.
• Ability to understand pain points and align diverse stakeholders around practical solutions.
• Adaptability and a broad toolkit of coaching techniques.
• Strong judgment when prioritizing competing needs across several squads.
• Self-awareness, resilience, and willingness to discuss lessons learned from unsuccessful coaching approaches.
• Comfortable challenging teams and leaders constructively while maintaining trust.

• Experience facilitating Product Increment Planning or Big Room Planning.
• Experience supporting design-thinking activities and discovery sprints.
• Previous experience in banking, financial services, or another large regulated enterprise.
• Experience supporting business-oriented teams, including marketing or other non-technology functions.

• 10 years of relevant experience, with significant hands-on Agile coaching experience.

• Hybrid role requiring a minimum of two days per week onsite; candidates should be prepared to work onsite three to four days per week depending on the squads they support.
• Office location is to be determined based on which squads the candidate will support.
• Candidates who are interested in virtual-only work or unable to meet onsite expectations will not be considered.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• The hiring team has requested that each candidate answer the following question in their own words: *As an agile coach, what are your 3 proudest moments of impact and 3 moments where you've made big mistakes?*
• Interview process consists of 2 interviews: a panel interview with Agile Coaches and Chapter Leads, approximately 1 hour in duration, conducted in person.

This client is a large multinational financial institution operating across its home market in Canada and internationally, with significant commercial and investment banking presence in the United States and other global markets. It offers a comprehensive range of banking, wealth management, and capital markets products and services to millions of individual, business, and institutional clients, employing professionals across roles such as agile coaches, business analysts, DevOps engineers, and enterprise program analysts. The organization is recognized for its collaborative, purpose-driven culture; its meaningful commitments to inclusion and diversity through employee-led resource groups and structured recognition programs; and its well-developed onboarding and career development frameworks that make it a strong fit for professionals seeking stability and growth within a major, regulated financial institution.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16303