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Job Details
The Senior Clinical Specialist provides advanced clinical sales support for Optowire and SavvyWire, leading solutions in the Sensor-Guided Technology market,and plays a key role in the successful adoption of future products introduced through acquisition or portfolio expansion. This role reports to the Regional Clinical Manager and partners closely with the Regional Sales Director, Account Managers, Marketing, and other Clinical Teams to drive product adoption, ensure exceptional patient outcomes, and deliver training and education to healthcare professionals within the assigned territory, while operating with a high level of independence and accountability. The Senior Clinical Specialist serves as a highly trusted clinical resource for physicians, nurses, and allied health staff, applying deep product and clinical knowledge to consistently deliver high‑quality case coverage, training, and education. While case responsibilities mirror those of the Clinical Specialist, this role demonstrates greater ownership, judgment, and influence within key accounts and customer relationships. Through leadership in the field, cross‑functional collaboration, and informal mentorship of Clinical Specialists, the Senior Clinical Specialist helps elevate clinical execution across the territory. By providing consistent case coverage and clinical partnership, this role contributes to achieving projected sales goals, advancing company objectives, and improving patient outcomes.
Case coverage within the assigned territory · May host new team members within the assigned territory for observational learning or informal shadowing, as needed.
· Collaborates with the Account Manager to provide good case coverage and clinical outcomes
for patients.
· Serves as the primary clinical resource for clinical support in the areas of coverage,
troubleshooting and in-service education for company products.
· Informs the customer on the latest product, therapy and technology developments in the
industry by actively engaging in procedural and technical discussion.
· Demonstrates the ability to link clinical data to key messaging.
· Meets with existing and potential customers to identify their clinical needs, goals and
constraints related to patient care and provide creative and feasible solutions using company
products.
· Collaborates and communicates account and other requested information to sales team on a
daily basis.
· Shares insights on competitive products or on account issues, opportunities with appropriate
colleagues (AM or CS). Educates the customer on the merits and proper clinical usage of
company products.
· Oversees local education and training activities including coordination and set up of programs,
procedural troubleshooting, and coordination and facilitation of staff education.
· Identifies, establishes, and maintains productive working relationships with key decision
makers, customers and their staff, administrative staff, etc.
· Supports monitoring of product inventory levels.
· The Senior CS will lead challenging or more complex cases review, lead and develop the
content for Regional and/or Area clinical calls.
· Supports the RSD in the creation and dissemination of educational content for the internal
team.
· Case support and coverage of the most complex cases that require a higher level of clinical
expertise.
· Other duties as assigned.
Serves as an informal mentor to newer team members by providing guidance, sharing best practices, and supporting skill development within the assigned territory.
Education
BA/BS or equivalent medical training required. Field of Study Health science and appropriate registrations or certifications (RT, RCIS, Surgical Tech, RN, NP, or First Assistant strongly preferred).
Years of Experience
Requires 2+ years of direct healthcare experience (Cath lab, Interventional Radiology, Electrophysiology, etc.), plus 2 years Medical device industry experience. Experience Details Strong clinical orientation, with experience in interventional cardiology, electrophysiology, interventional radiology, vascular, or cardiac surgery required.
Training/Certifications:
Health science and appropriate registrations or certifications (RT, RCIS, Surgical Tech, RN, NP, or First
Assistant strongly preferred).
Company & Products relevant knowledge: Demonstrates advanced knowledge of assigned company products and services, clinical evidence, and disease states, and applies this expertise with a high level of independence. Serves as a role model in the application of clinical and product knowledge, effectively differentiating against competitors and addressing complex customer needs. Leverages clinical expertise to strengthen customer relationships and increase business impact within the assigned territory. · Business/Sales acumen: Demonstrates a strong understanding of the overall sales strategy beyond clinical execution. Anticipates customer decision‑making dynamics, including clinical and operational considerations. Provides meaningful business insights that help shape territory plans, identifies emerging opportunities or risks, and supports forecasting by proactively communicating trends and barriers. · Communication: Crafts tailored clinical messages for diverse and senior clinical audiences. Anticipates questions and objections and responds with confidence, evidence, and clarity. Leads customer presentations and advisory‑style discussions as appropriate. Demonstrates situational awareness by knowing when to lead conversations and when to support sales partners. Communicates effectively across functions. · Autonomy/Level of supervision: Generally receives minimal guidance on day‑to‑day activities, with direction provided primarily on new or complex assignments. Demonstrates the ability to operate independently while remaining aligned with company priorities and sales objectives. Effectively prioritizes workload and manages schedule to support territory needs. · Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types. · Ability to persuasively communicate and tailor the Sensor-Guided Technology Value Proposition. · Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line). · Ability to maintain a good working relationship while dealing with sensitive and confidential matters. · Excellent verbal and written communication skills. · Attention to detail to maintain records and process reports. · A thorough knowledge of the medical device market, products, and territory's customer base. · Emotional intelligence to manage their schedule effectively and efficiently. · Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members. · Previous industry experience in the Structural Heart space with preference to TAVR calling on Interventional Cardiologists and Cardiothoracic Surgeons. · Previous experience providing clinical education and training to staff members is preferred. · Values Teamwork and collaboration internally and externally with customers. · Knowledge of MS office systems.
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