As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; prepares the clinics' charts; monitors the inventory of supplies and places orders; takes minutes at staff and business meetings; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks.
- Grade 12 or equivalent
- Commercial/Business/Secretarial College Diploma/certificate or equivalent office experience
- Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
- Demonstrated experience in accurately using Meditech modules: Patient Registration, Community Wide Scheduling, Order Entry, PCI, Client Server, and Materials Management
- Keyboarding 40 w.p.m
- Demonstrated proficiency in using Microsoft Office Software: Outlook, Word, Excel, Access
- Mathematical skills related to scheduling and statistical documents
- Demonstrated effective communication (verbal and written), interpersonal, public relations and problem solving skills
- Ability to set priorities and organize work accordingly
- Ability to liaise with various hospital departments effectively and collaboratively
- Ability to maintain patient confidentiality
- Ability to sit for long periods, repetitive reaching, repetitive bending
- Knowledge, skill, and experience in office procedures and equipment use
- 2 years recent experience in an out-patient clinic preferred
