Duration: 9+ Month Contract
Location: Toronto, ON (Hybrid)
Rate: $38/hour
Position Overview
We are seeking an experienced Project Coordinator / Business Analyst with a strong background in treasury, payments, and financial services operations. This individual will support project delivery, stakeholder engagement, change management, business analysis, testing, and user onboarding activities for treasury and payment-related initiatives.
Key Responsibilities
Project Delivery & Coordination
- Develop and maintain project plans, timelines, milestones, and deliverables.
- Track and manage project risks, issues, actions, decisions, and dependencies.
- Coordinate project activities across business and technology teams.
- Facilitate stakeholder meetings, workshops, and implementation planning sessions.
- Support implementation readiness, deployment, and post-implementation activities.
Change Management & User Adoption
- Coordinate user onboarding and change management activities.
- Support stakeholder engagement, communications, training, and adoption initiatives.
- Develop user guides, training materials, job aids, procedures, and reference documentation.
- Assist business users during process and technology implementations.
Business Analysis & Testing
- Gather, document, and validate business requirements.
- Document current-state and future-state business processes.
- Develop and execute test plans, test cases, and UAT activities.
- Coordinate defect tracking, issue resolution, and testing status reporting.
- Analyze treasury, payment, and operational data to identify trends, anomalies, and opportunities for improvement.
Required Qualifications
- 5+ years of experience in Financial Services, Treasury Operations, Payments, or Back-Office Operations.
- Proven experience in project coordination, business analysis, process improvement, and change management.
- Experience supporting stakeholder engagement, communications, training, and user adoption initiatives.
- Hands-on experience with testing activities including UAT, test plans, and test case execution.
- Strong understanding of treasury and payment operations.
Required Skills
- Excellent communication, facilitation, and presentation skills.
- Strong stakeholder management and relationship-building capabilities.
- Strong organizational and project coordination skills.
- Strong analytical skills with the ability to provide actionable recommendations.
- Ability to work effectively with both business and technical stakeholders.
Nice-to-Have Qualifications
- Experience with Kyriba or other Treasury Management Systems (TMS).
- Experience with treasury or payment technology implementations.
- Experience supporting bank integrations.
- Certifications in Treasury, Project Management, Business Analysis, or Change Management.
- Experience with Tableau and Microsoft Excel Power Query.
Additional Information
- Occasional off-hours support may be required to support system implementations and a global client base.
- Experience working in fast-paced, cross-functional environments is highly preferred.
