Responsibilities
Provide pre-sales and post-sales technical support for residential and commercial and industrial energy storage systems, including system design, installation, commissioning, and troubleshooting. Train customers and partners, ensure solutions meet Canadian standards and interconnection requirements, and collaborate with internal teams to resolve issues and improve customer experience.
Requirements
Requires at least three years of experience in technical support, application or system engineering, or field service in solar PV, energy storage, inverters, or power electronics. Candidates should understand solar-plus-storage systems and electrical documentation, have strong troubleshooting and customer-facing skills, be fluent in English, and be willing to travel within Canada; French and familiarity with Canadian standards are preferred.
