Permanent Position
Location: Regina, Saskatchewan
About ICS
The Insurance Councils of Saskatchewan (ICS) is the delegated regulatory authority for insurance agents and agencies, brokers, managing general agents, adjusters and adjusting firms, and third-party administrators operating in Saskatchewan. Under delegation from the Superintendent of Insurance, ICS licenses the industry, establishes standards, oversees compliance, and enforces regulatory requirements pursuant to The Insurance Act, The Insurance Regulations, and Council Bylaws.
Our mission is to protect consumers and promote confidence in Saskatchewan's insurance marketplace through effective licensing, regulatory oversight, guidance, and enforcement that is fair, consistent, and evidence-based.
We are seeking an experienced Investigator to help protect consumers, support confidence in Saskatchewan's insurance marketplace, and uphold the standards expected of licensed insurance professionals. This role supports ICS's public interest mandate through investigations, regulatory assessments, compliance reviews, and enforcement activities.
The Opportunity
Reporting to the Manager of Compliance, the Investigator is responsible for conducting regulatory investigations and compliance reviews involving licensed individuals and entities operating within Saskatchewan's insurance sector.
The successful candidate will assess complaints and allegations, gather and analyze evidence, prepare comprehensive investigation reports, and make recommendations regarding regulatory action.
The role requires strong investigative and analytical skills, sound judgment, a commitment to procedural fairness, and the ability to navigate complex regulatory matters in a professional and impartial manner.
This position is ideal for an individual motivated by public service, consumer protection, market integrity, and evidence-based decision-making.
Key Responsibilities
- Conduct investigations regarding potential breaches of legislation, regulations, Council Bylaws, standards of conduct, licensing requirements and other regulatory obligations.
- Assess complaints, referrals, licensing matters, regulatory intelligence, and other information to identify potential non-compliance and regulatory risk.
- Conduct interviews and prepare detailed statements and evidentiary records.
- Prepare investigation reports that clearly articulate facts, findings, analysis, and recommendations.
- Make recommendations regarding regulatory outcomes, including compliance measures, licensing conditions, disciplinary action, suspension, cancellation, or other enforcement responses.
- Maintain accurate investigation records and case management documentation.
- Collaborate with regulatory partners, government agencies, law enforcement, and other stakeholders where appropriate.
- Identify emerging trends, patterns, and systemic risks through analysis of complaints, investigations, and regulatory intelligence.
- Contribute to regulatory guidance, compliance initiatives, and continuous improvement activities.
- Apply a risk-based approach to prioritizing and managing investigative and compliance matters.
Qualifications and Experience
The ideal candidate will possess:
- A degree or diploma in criminology, justice studies, law, public administration or business.
- Experience conducting investigations, compliance reviews, audits, inspections, enforcement activities, or related fact-finding work.
- Experience within a regulatory, government, enforcement, financial services, legal, professional discipline, or compliance environment would be considered an asset.
- Formal training in investigative techniques, enforcement practices, interviewing, or evidence gathering would be considered an asset.
- Experience preparing investigation reports, recommendations, and evidentiary records.
- An equivalent combination of education and experience may be considered.
You will have knowledge of:
- Administrative law principles, procedural fairness, and natural justice.
- Administrative, regulatory, and quasi-criminal investigative principles and procedures.
- Evidence gathering, evidentiary assessment, and investigative documentation practices.
- Risk-based regulatory and compliance approaches.
- Regulatory enforcement and decision-making processes.
You will demonstrate the ability to:
- Conduct complex investigations and assess evidence to support regulatory decision-making.
- Analyze legislative, regulatory, and policy requirements and apply them to investigative matters.
- Prepare concise, well-reasoned reports and recommendations.
- Exercise sound judgment, discretion, and objectivity when dealing with sensitive matters.
- Build and maintain effective professional relationships with internal and external stakeholders.
- Manage a diverse caseload while meeting deadlines and organizational priorities.
- Use word processing, spreadsheet, database, and case management systems effectively.
- Communicate clearly and professionally, both verbally and in writing.
You will be:
- Highly motivated, demonstrating initiative and strong problem-solving abilities.
- Fair, impartial, and objective, ensuring all investigations are conducted with integrity.
- Confident and composed, capable of handling contentious and complex issues.
- Proactive, anticipating challenges and developing innovative responses.
- A team player, fostering a collaborative and professional work environment.
What ICS Offers:
- Competitive salary: $84,666 - $114,536 per year.
- Comprehensive benefits including, life, medical, dental, and disability coverage.
- Employee pension plan.
- Professional development opportunities.
- A collaborative, positive and supportive workplace culture.
- Excellent work-life balance.
- Meaningful work that contributes to consumer protection and confidence in Saskatchewan's insurance marketplace
If you are a dedicated compliance professional with a strong investigative background and a passion for upholding regulatory integrity, we encourage you to apply.
Additional Information:
The successful applicant will be required to undergo a criminal record check as a condition of employment.
How to Apply:
To apply, please email your application to Denny.Huyghebaert@skcouncil.sk.ca. The competition closes on November 6, 2026. Only candidates selected for an interview will be contacted.
We look forward to hearing from you!
