For our client, we are seeking a Director of Operations to join the team of a leader in the Retail & Consumer Goods space.
This leader will oversee a high-volume, multi-functional operation with responsibility for warehouse, customer service, and sales support teams. The role is centered on driving execution, building strong leaders, and ensuring day-to-day performance across a large workforce. It also partners closely with executive stakeholders to align operational priorities with broader business goals and a customer-first culture.
Location: Ontario, CA
Compensation: $300,000 – $375,000 annually
Responsibilities
- Provide executive leadership across warehouse, customer service, and sales operations
- Build and lead a team of 700+ employees with a focus on performance and talent development
- Drive operational excellence through data analysis and reporting
- Establish clear goals and uphold a customer-first culture
- Lead operational audits and continuous improvement initiatives
- Collaborate with corporate leaders to align strategies with business objectives
Qualifications
- Bachelor's degree; MBA preferred
- 15+ years of experience leading large teams of 500+ across various functions
- Proven track record in recruiting and developing high-performing leaders
- Strong operational leadership and performance management skills
- Experience in B2B or e-commerce environments is a plus
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match starting day one
- Multiple bonus programs available
- Generous paid holidays and time off
- Tuition assistance program for professional education
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification - your background could be exactly what this team needs.
