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Added 12 hours ago
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Food & Beverage Host - Gordon Ramsay Burger
Lahal Management LP
Coquitlam, BC
- $18.25 CAD / hour
- Part-time
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Lahal Management LP

Food & Beverage Host - Gordon Ramsay Burger

Coquitlam, BC, Canada

$18.25 CAD / hour · Part-time

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Experience: Minimum 1 year customer service experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Under the direction of the Supervisor or Shift Manager, the Host at Gordon Ramsay Burger serves as the first point of contact for guests and plays a pivotal role in delivering an exceptional dining experience. This position is responsible for greeting guests warmly, managing waitlists and reservations, and coordinating smooth guest flow throughout the restaurant. The Host helps maintain a welcoming, efficient, and guest‑ready environment while consistently upholding all company policies, procedures, and Gordon Ramsay brand standards.

Key Accountabilities

Guest Greeting - Welcome guests with a polished, friendly, and professional presence that reflects the energy of the restaurant.
Seating Coordination - Manage the seating chart with accuracy and efficiency, balancing guest experience with operational flow.
Waitlist Management - Provide clear, confident communication around wait times while maintaining a positive guest experience.
Reservation Support - Assist with reservations and guest inquiries, ensuring accuracy and timely follow‑up.
Service Team Support - Collaborate with servers and leadership to maintain smooth operations during peak periods.
Guest Issue Escalation - Identify and escalate guest concerns promptly to the appropriate team member.
Cleanliness & Presentation - Maintain a clean, organized, and guest‑ready host stand and entrance area at all times.
Communication Excellence - Communicate clearly and professionally with guests, team members, and leadership.
Brand Representation - Uphold the Gordon Ramsay standard of hospitality through every interaction.
Other Duties - Perform additional tasks as assigned to support the overall guest experience.

Education and Qualifications

Minimum 1 year customer service experience
Must be available to work a flexible schedule including evenings, weekends and holidays
Experience using “Open Table” reservations platform an asset
Possesses a valid Serving it Right certification
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Excellent verbal and written communication skills
Computer literacy in MS Office an asset
Ability to successfully obtain a Gaming Worker License

Work Environment Considerations

Standing for long periods of time and non-traditional work hours.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

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More about this job

Responsibilities

The host serves as the first point of contact for guests, managing reservations, waitlists, and seating coordination to ensure a smooth dining experience. They also collaborate with the service team to maintain operational efficiency and uphold brand standards.

Requirements

Candidates must have at least one year of customer service experience and possess a valid Serving it Right certification. The role requires a flexible schedule, including availability for evenings, weekends, and holidays.

Skills

Customer Service
Communication
Waitlist Management
Reservation Management
Seating Coordination
Conflict Resolution
Professionalism
Organization
Team Collaboration
Hospitality
Open Table
MS Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Hospitality
Gordon Ramsay Burger
Open Table
Reservations
Waitlist Management
Serving it Right
Gaming Worker License
MS Office
Communication
Seating Coordination
Brand Standards
Restaurant Operations

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