Overview
The Senior Quality Assurance Analyst is responsible for ensuring the delivery of high-quality, reliable, and business-ready solutions across complex enterprise initiatives. The role acts as a key quality advocate throughout the SDLC, coordinating testing activities, validating business and technical requirements, supporting vendor-delivered solutions, and providing independent quality assessments to support successful project outcomes.
Key Responsibilities
- Lead QA planning and coordination across multiple projects and releases.
- Serve as the primary QA representative, providing quality assessments, risk insights, and testing recommendations.
- Manage defects, testing priorities, environments, risks, and QA deliverables.
- Collaborate with business and technical stakeholders to define acceptance criteria and ensure requirements are testable and aligned with business objectives.
- Plan and execute Functional, Integration, API, UAT/BAT, Regression, and End-to-End testing.
- Review vendor testing strategies, deliverables, and test evidence to ensure compliance with business requirements and quality standards.
- Coordinate testing readiness, deployment validation, and post-production verification activities.
- Validate data integrity using manual and automated testing techniques.
Core Accountabilities
- Develop QA strategies, test plans, test cases, and test assets.
- Perform manual, API, database, backend, automated, and end-to-end testing.
- Support non-functional testing, including Performance, Security, Accessibility, Reliability, and Usability testing.
- Lead risk-based testing and testing readiness activities, including environment and test data preparation.
- Manage the complete defect lifecycle, including triage, root cause analysis, retesting, and resolution tracking.
- Validate third-party integrations, data flows, backup/recovery processes, and operational resiliency.
- Prepare QA metrics, dashboards, test summary reports, and release readiness assessments.
- Support continuous testing and automation initiatives to improve regression coverage and testing efficiency.
Education & Certification
- Bachelor's Degree, Diploma, or Certificate in Computer Science, Information Technology, or a related field.
- ISTQB Foundation or Advanced Certification preferred.
Required Experience
- 10+ years of Quality Assurance experience in complex enterprise environments.
- Strong experience in:
- Functional, Integration, System, UAT/BAT, Performance, and End-to-End Testing.
- Azure DevOps (ADO) or similar test management tools.
- Agile and Iterative delivery methodologies.
- Manual and Automated Testing practices.
- Defect management, root cause analysis, and risk-based testing.
- Stakeholder, vendor, and cross-functional team collaboration.
- Release readiness, deployment validation, and production support.
Technical Skills
Test Automation & API Testing
- Playwright
- Selenium
- Postman
- SoapUI
- RestAssured
Enterprise Technologies
- REST APIs
- SOAP Services
- TIBCO Integrations
- JMS Messaging
- Queues & Publish-Subscribe Architectures
- Distributed Systems
- Third-Party Integrations
- Enterprise Data Flows
Database Testing
- Strong SQL skills
- Oracle
- SQL Server
- Relational Database Validation
Platforms
- Azure DevOps (ADO)
- SaaS/COTS Applications
- Cloud-Based Solutions
Preferred Experience
- Energy & Utilities industry experience.
- Experience testing SaaS/COTS and cloud-based enterprise solutions.
- Exposure to event-driven architectures and complex business workflows.
