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Added 9 hours ago
LN
Community Food Centre Assistant
Lilwat Nation
Mount Currie, BC
- $29,718 to $39,000 CAD / year
- Part-time
Added 9 hours ago
LN
Youth Transition Coordinator
Lilwat Nation
Mount Currie, BC
- $50,480 to $66,255 CAD / year
- Full-time
Added 9 hours ago
LN
IT Coordinator
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Added 9 hours ago
LN
Employment Placement Specialist - WorkBC
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Temporary
Added 9 hours ago
LN
Neighbourhood House Worker
Lilwat Nation
Mount Currie, BC
- $22.89 to $30 CAD / hour
- Temporary
Added 9 hours ago
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Workplace Wellness Advisor
Lilwat Nation
Mount Currie, BC
- $50,480 to $66,255 CAD / year
- Full-time
Added 9 hours ago
LN
Transition House Support Worker
Lilwat Nation
Mount Currie, BC
- $25.89 to $33.98 CAD / hour
- Part-time
Must have knowledge of Lil’wat Nation and surrounding First Nations communities and their respective culture and protocols · Must possess a Valid Class 5 Driver’s license and have a clean Driver’s Abstract
Added 9 hours ago
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Medical Transportation Coordinator
Lilwat Nation
Mount Currie, BC
- $25.86 to $33.98 CAD / hour
- Temporary
Added 9 hours ago
LN
On Reserve Lands Manager
Lilwat Nation
Mount Currie, BC
- $75,560 to $105,270 CAD / year
- Full-time
Added 9 hours ago
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Fitness Coordinator
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Added 9 hours ago
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Senior Human Resources Generalist
Lilwat Nation
Mount Currie, BC
- $76,560 to $105,270 CAD / year
- Full-time
Added 9 hours ago
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Health Care Assistant
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Added 9 hours ago
LN
Education Assistant
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Must have Grade 12, ECE or other related certificates, diploma an asset
Added 10 hours ago
LN
Bus Driver
Lilwat Nation
Mount Currie, BC
- $22.86 to $30 CAD / hour
- Part-time
Added 10 hours ago
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Aboriginal Supported Child Development Worker
Lilwat Nation
Mount Currie, BC
- $25.89 to $33.98 CAD / hour
- Full-time
Must have a valid Early Childhood Educator license
Added 10 hours ago
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Peer Support Worker
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Added 10 hours ago
LN
High School Teacher – Special Education
Lilwat Nation
Mount Currie, BC
- $63,670 to $116,190 CAD / year
- Full-time
Added 10 hours ago
LN
Bus Driver
Lilwat Nation
Mount Currie, BC
- $22.86 to $30 CAD / hour
- Part-time
Added 10 hours ago
LN
Community Inclusion Support Worker
Lilwat Nation
Mount Currie, BC
- $47,120 to $61,845 CAD / year
- Full-time
Must have a valid Current Standard First Aid and CPR certification and must be obtained and maintained throughout employment · Must have a valid BC Class 5 Driver’s License and access to a reliable vehicle
Added 10 hours ago
LN
Human Resources Generalist
Lilwat Nation
Mount Currie, BC
- $67,040 to $92,180 CAD / year
- Full-time

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Lilwat Nation

IT Coordinator

Mount Currie, BC, Canada

$47,120 to $61,845 CAD / year · Full-time

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Job details

Pay: $47,120 to $61,845 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Experience: 1-2 years of experience in technical support or similar role.
Posting language: English
Posted: Nov 5, 2026

Original job description

Title: IT Coordinator

Department: Finance & IT

Status: Regular Full Time

Pay Grid: Salary Range 2 ($47,120.00 to $61,845.00 per year)

Reporting to: IT Administrator

Summary of Duties:

Reporting to the IT Administrator, the IT Coordinator provides support to the internal IT Help Desk and serves as the first point of contact for resolving internal users’ help desk requests. The responsibilities include answering phones, responding to and updating help desk tickets, ordering equipment, submitting warranty claims, IT setup for new hires, and working with the IT team to support the IT needs of Lil’wat Nation.

Key Deliverables and Expectations:

Taking ownership of customer issues reported to the help desk and seeing problems through to resolution.
Assisting the IT team with researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues.
Answer phones and respond to helpdesk tickets.
Mange warranty repairs for defective hardware
Research and identify solutions to software and hardware issues.
Ask users targeted questions to quickly understand the root of the problem.
Track computer system issues through to resolution, within agreed time limits.
Talk to users through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues to appropriate channels.
Provide prompt and accurate feedback to users.
Refer to internal databases or external resources to provide accurate tech solutions.
Ensure all issues are properly logged.
Prioritize and manage several open issues at one time.
Follow up with users to ensure their IT systems are fully functional after troubleshooting.
Prepare accurate and timely reports.
Document technical knowledge in the form of notes and manuals and labeling.
Perform other related duties as requested.

Experience and Attributes:

Completion of Grade 12 or an equivalent combination of education, training, and experience.
1-2 years of experience in technical support or similar role.
Ability to provide step-by-step technical help, both written and verbal.
Capable of working virtually.
Yearning to learn more about computers, communications systems, and technology.
Outstanding written and verbal communication skills in the English language.
Ability to work independently and as an integral member of various teams.
Strong organizational skills, meticulous attention to detail and time management skills.
Ability to meet deadlines prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality.
Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
Motivated self-starter and with strong interpersonal skills.
Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
Valid BC Class 5 Driver's License with a satisfactory driver’s abstract, with reliable transportation is an asset.
A satisfactory Criminal Record Check including vulnerable sector screening.

Apply on easyapply.co About employer

More about this job

Responsibilities

The IT Coordinator will answer help desk calls and tickets, troubleshoot and resolve staff technical problems, and follow up until systems work. They will also order equipment, manage warranty repairs, set up IT for new hires, and document solutions.

Requirements

Candidates need Grade 12 or equivalent, 1-2 years of technical support experience, strong written and verbal English, and proficiency in Microsoft Word, Outlook, Excel and PowerPoint. A valid BC Class 5 licence and a clear criminal record check with vulnerable sector screening are also required.

Skills

Help desk ticketing
Troubleshooting
Hardware diagnostics
Software troubleshooting
Warranty claims
Equipment procurement
IT onboarding
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Technical documentation
Remote support
Phone support
Escalation management
Prioritization
Written communication
Verbal communication
Report preparation
Customer service

Keywords

IT coordinator
help desk
technical support
IT support
troubleshooting
ticketing
hardware support
warranty claims
desktop support
end user support
Microsoft Office
Outlook
Excel
PowerPoint
Word
IT onboarding
documentation
First Nations
Indigenous employer
IT administration

Seniority

Entry level

Tools

Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint

Languages

English

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