Job Title: Retail Associate
Reports to: Selling Sales Manager
Wages: Hourly-Seasonal
About us: At Livingstone Outdoor, we’re passionate about elevating outdoor living with top-quality products and services. We’re committed to delivering exceptional experiences to our customers, providing support from the moment they make a purchase to throughout their entire journey, ensuring they get the most out of their products for years to come. Our team is driven by a shared goal: to help our customers make the most of their outdoor spaces and create lasting memories.
Summary: We are seeking a motivated and customer-focused individual for the Retail Associate position. In this role, you will be responsible for providing outstanding customer service, maintaining a tidy and organized store, and ensuring shelves are stocked and well-presented. We value initiative, allowing you to take ownership of your tasks and work independently. The ideal candidate will bring a positive attitude, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Provide excellent customer service by assisting customers with product selection, answering questions, and offering advice on product needs.
- Collaborate with team members to meet sales goals and provide support in daily operations.
- Maintain an organized and clean store environment, including restocking shelves, arranging product displays, and ensuring the store is visually appealing
- Participate in promotional events assisting to set up, engage customers, and ensure smooth operations during in-house and community events.
- Operate POS system, process transactions accurately, handle cash responsibly.
- Open and close the store as required, ensuring all procedures are followed for security, cash handling, and store readiness.
Qualifications & Experience:
- Previous retail or customer service experience required
- Basic knowledge of current product lines is an asset, but not required - willingness to learn is essential.
- Excellent computer and phone skills (POS Systems, etc.)
- Flexibility to work various shifts, including weekends.
What We Offer:
- Collaborative work atmosphere with a positive culture
- Employee discounts on products.
- Ongoing training and development opportunities.
- A friendly, supportive work environment.
- Career advancement opportunities within a growing company.
If you're passionate about outdoor living and helping customers create their dream backyard, we'd love to hear from you!
