Position Overview:
We are looking for an experienced and motivated Commercial Property Manager to join The M Group following a recent transition within the role. The successful candidate will be responsible for overseeing the day-to-day operations, maintenance, and financial performance of an assigned portfolio of commercial properties. This role plays an important part in ensuring the effective operation and long-term success of the portfolio through proactive property management, strong tenant relationships, vendor coordination, lease administration, and financial oversight. The Commercial Property Manager will work closely with internal teams, tenants, and external partners to maintain high property standards, ensure regulatory compliance, manage operating budgets, and deliver an exceptional tenant experience.
Key Responsibilities
- Prepare, manage, and monitor annual operating budgets, financial reporting, and property expenses, identifying and explaining budget variances while ensuring properties operate within approved financial guidelines.
- Oversee monthly and annual MIT and CAM reconciliations, including recoverable expenses, additional rent calculations, and tenant billings, ensuring accuracy and compliance with commercial lease agreements.
- Interpret and administer commercial lease agreements, maintaining a strong understanding of landlord and tenant responsibilities, lease obligations, renewals, rent adjustments, and additional rent provisions.
- Manage tenant relationships through proactive communication, responsive service, and effective resolution of tenant concerns, disputes, and operational issues.
- Oversee day-to-day building operations, maintenance planning, property inspections, preventative maintenance programs, and emergency repairs to maintain building standards and functionality.
- Manage vendors and contractors, including tendering, obtaining competitive bids, negotiating service agreements, monitoring contract performance, and controlling operating costs.
- Coordinate capital projects, building improvements, and major repairs, including preparing capital expenditure proposals, monitoring project budgets, and ensuring timely completion.
- Monitor rent collections, review Accounts Receivable reports, address tenant delinquencies, and coordinate payment arrangements and legal escalations when required.
- Ensure properties meet applicable legislative, regulatory, and safety requirements, including coordinating inspections, addressing deficiencies, and maintaining compliance with relevant codes and standards.
- Prepare and maintain property management reports, including financial statements, budget variance reports, occupancy updates, vendor comparisons, and capital expenditure proposals, while collaborating with internal teams and ownership on financial performance and annual planning.
Qualifications & Skills
- A 2-year diploma in Business, Property Management, or a related field, with 3–5 years of commercial property management experience. A bachelor's degree is considered an asset.
- Industry designations such as RPA, FMA, CPM, or ARM are considered an asset.
- Strong understanding of commercial property management principles, including lease administration, landlord and tenant responsibilities, CAM and MIT reconciliations, recoverable expenses, and additional rent calculations.
- Demonstrated experience with operating budgets, financial reporting, expense management, and budget variance analysis.
- Experience in vendor management, procurement, tendering, contract negotiations, and building maintenance, with a focus on controlling operating costs.
- Excellent communication, negotiation, organizational, and problem-solving skills, with the ability to manage tenant relationships, resolve conflicts, and balance competing priorities.
- Proficiency in property management software such as Yardi or JD Edwards is an asset.
- A valid driver's licence, reliable transportation, and the ability to respond to after-hours emergencies are required.
Why Join the M Group?
At The M Group, we believe in creating a workplace where people feel supported, valued, and empowered to grow. When you join our team, you can enjoy:
- A comprehensive benefits package to support your health and well-being.
- Access to an Employee Assistance Program (EAP) for additional personal and professional support.
- Additional personal days and paid Volunteer Time Off to give back to the community.
- Flexible work arrangements that support work-life balance.
- A collaborative and supportive team culture that encourages learning, development, and career growth.
- Opportunities to gain exposure to a diverse portfolio of real estate projects and business operations.
- Engaging company events, professional development opportunities, and leadership initiatives that make a meaningful impact.
About The M Group:
At The M Group of Companies, we believe in creating strong communities by investing in people, places, and potential. As a diversified real estate and property management organization, we’re proud to foster a workplace where integrity, support, and meaningful impact thrive.
When you join our team, you become part of a dependable group of professionals who care deeply about the work we do and the communities we serve. We’re committed to your growth and well-being, offering a collaborative environment that values respect, steady leadership, and doing the right thing together.
Whether you’re building your career or bringing years of experience, we invite you to grow with us and help shape the future of property, people, and possibility.
How to Apply:
Please submit your resume and respond to the questions in the application. Applications will be accepted until the position is filled.
Legal Disclaimers:
Accessibility & Accommodation:
Thank you for your interest in The M Group of Companies. Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodation is available at all stages of the recruitment process, at the candidate’s request.
Use of AI in Recruitment:
Please note that your application and any related materials may be reviewed using AI-enabled systems to assist with the screening process. These tools are used to support, not replace, human decision-making. If you have any concerns or questions about this process, please let us know.
Work Authorization:
Applicants must be legally entitled to work in Canada at the time of application and during their employment at the M Group.
