Role Overview
Reporting to the Chef, a Cook provides daily operational support in all of the MSA food service operations in delivering value-based service excellence.
You ensure every interpersonal interaction is a positive experience, engaging and supporting students and team members. You report to, and work under the supervision and direction of the Chef and alongside other team members, supporting the food experience that enhances student decisions and support our student driven values.
Best practices will be a focal point of the position in the areas of cooking, customer service and day-to-day business operations.
Accountabilities
- Executes daily food services operations.
- Maintains positive relationships with students, staff, and partners.
- Accurate and timely delivery of food production and orders.
- Constant adherence to all Health & Safety policies to ensure the wellbeing of the team, students and guests.
- Cooking, prepping, and production that contributes to the day-to-day operation of food service outlets.
- Open/Closing duties, including line set up, temperature checks, overall outlet set up and tear down.
- Maintaining a clean and safe working environment.
- Ensuring value-based Service Excellence and quality standards.
- Communicating student food security needs and feedback.
- Contribute to day-to-day operations of assigned outlet including maintaining general stock levels, cleanliness, and month end Inventory control.
- Provides support to other outlets when required.
- Maintaining a comprehensive menu knowledge to assist students and guests with menu selection, allergy questions and dietary restrictions.
- Reports Food Services risk management, health and safety, maintenance, and equipment issues to be addressed.
Physical Demands/Work Environment
- Standard work hours are 0 - 20 hours per week. This may include evenings and weekends when required.
- Travel between campuses may be required.
- Ability to lift 50 lbs.
- Able to stand for prolonged periods.
Knowledge, Skills, and Attitudes that you require:
- Comfort in a digital environment.
- Pride in customer service, with a focus on service excellence.
- Ability to adapt to a fast-paced student facing customer service space and ever-changing environment.
- Passion for working for and with post-secondary students.
- Effective communication and interpersonal skills.
- Good organizational and multi-tasking skills.
- Ability to work independently with minimal guidance.
- Positive energy and attitude.
Education, Experience and Training
- Preferred experience in a food service environment.
- Preferred experience working with POS.
- Preferred knowledge about food allergies & dietary restrictions.
- Preferred experience in customer service
- Legally eligible to work in Canada.
- Understanding and experience with various cooking methods, ingredients, equipment, and procedures.
- Currently enrolled in a Mohawk College program (open to all students).
- Legally eligible to work in Canada.
- Customer service experience.
- Must be available to work based on the business needs of the department through your school schedule.
ACCESSIBILITY
As part of our commitment to accessibility for all persons with disabilities the MSA will, upon the request of the candidate provide accommodation.
Should you require accommodation at any point during the appointment interview process with the MSA please contact People and Culture at msapeopleandculture@mohawkcollege.ca
EQUITY, DIVERSITY, AND INCLUSION
The MSA seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially seeks applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
HOW TO APPLY
Please apply using the link provided, including a resume, and contact information with your application. Please use your Mohawk College email for applications.
The interview process will begin in July, and the posting will remain open until a successful candidate is selected. Preferred start date would be mid-late September 2026.
This position is a 4 month contract term position.
*Please only apply once per position and apply using your Mohawk College email.
