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Mount Royal University

Usher

Calgary, AB, Canada

$15.45 to $19.44 CAD / hour

Apply on mtroyalca.hua.hrsmart.com About employer

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Job details

Pay: $15.45 to $19.44 CAD / hour
Posting language: English

Original job description

About the Role

Working within the Events, Theatre and Hospitality Services, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Ushers are often the first person that our valued patrons see and interact with. Ushers work in a front-facing role as they greet and assist our patrons with having their tickets scanned and by providing direction to their seats in the Bella Concert Hall and within various other MRU venues. As a Front of House team member, part of the role as Usher will be assisting with front of house duties including seasonal coat check. Ushers will also assist in making sure that the concert hall and lobby are well taken care of by assisting with pre and post-event checklist duties.

Responsibilities

Greeting and welcoming guests as they are entering into the Bella Concert hall and various other MRU venues on campus.
Responsible for scanning tickets and directing patrons to their seats in both assigned and general admission seating scenarios.
Assisting with the coat check if required.
Ushers will also be leaders in making sure our theatre lobby looks its best by assisting with pre and post-event checklists and if required clearing of glass or dishware from the lobby floor.

Qualifications

The ability to work flexible hours on a varied schedule - which may include day or evening shifts during the week and or, on the weekend.
The capacity to work independently and efficiently in a team environment.
Experience working in hospitality, customer service or events related environment, is desirable.
Minimum 1 year of experience in customer related position preferred.
Must be 18 years of age or older.

Salary: $ 15.45 - $19.44 per hour

Closing Date: until suitable candidates have been found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

Apply on mtroyalca.hua.hrsmart.com About employer

More about this job

Responsibilities

The usher at Mount Royal University will greet guests, scan tickets and guide patrons to their seats at the Bella Concert Hall and other campus venues. They will also help with coat check and keep the lobby tidy with pre and post-event checklists.

Requirements

Candidates need flexibility to work varied day, evening and weekend shifts, and the ability to work independently and in a team. Hospitality, customer service or events experience and at least one year in a customer-facing role are preferred. Applicants must be 18 or older.

Skills

Ticket scanning
Guest greeting
Seating direction
Coat check
Customer service
Lobby maintenance
Pre and post-event checklists
Teamwork
Independent work
Flexibility

Keywords

usher
ticket taker
lobby attendant
front of house
customer service
hospitality
events
theatre
concert hall
coat check
ticket scanning
guest services
seating
campus events
Mount Royal University

Seniority

Entry level

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