Location: Toronto, ON
Work Model: Hybrid – 3–4 days onsite
Employment Type: Full-Time Preferred | Contract-to-Hire Considered
Position Overview
We are seeking an experienced, AI-forward Associate Director / Senior Program Manager to lead strategic AI-enabled transformation initiatives within Capital Markets.
The ideal candidate brings strong Program Management / PMO experience in Financial Services, combined with practical, hands-on AI experience, including AI agents, LLMs, workflow automation, and modern AI development tools.
Experience in Prime Brokerage, Prime Services, or Prime platform transformation is a significant advantage.
This is not a traditional PMO role. We need a proactive leader who understands how AI can transform program execution, business processes, executive reporting, and stakeholder decision-making.
Key Responsibilities
- Lead complex Capital Markets programs, managing multiple workstreams, milestones, risks, dependencies, budgets, and governance.
- Drive AI-enabled business transformation and process optimization initiatives.
- Build, configure, or implement AI agents and automated workflows to improve program delivery and operational efficiency.
- Apply LLMs, AI coding tools, and automation technologies to reporting, analysis, documentation, and decision support.
- Create executive-level presentations, PowerPoint decks, dashboards, roadmaps, and data visualizations.
- Partner with senior business, technology, product, risk, compliance, and operations stakeholders.
- Independently identify opportunities to leverage AI for measurable business improvements.
- Support Prime Brokerage platform modernization and implementation initiatives where applicable.
Required Qualifications
- Strong experience in Program Management, PMO, or large-scale technology transformation.
- Financial Services experience, preferably in Capital Markets or Investment Banking.
- Practical AI experience beyond basic ChatGPT or Copilot usage.
- Hands-on exposure to AI agents, LLMs, workflow automation, or AI-enabled development tools.
- Experience with AI platforms such as Claude Code, GitHub Copilot, or similar tools.
- Strong understanding of program governance, RAID management, executive reporting, and stakeholder communication.
- Excellent PowerPoint, dashboard development, data visualization, and presentation skills.
- Exceptional communication, executive presence, and independent problem-solving capabilities.
Preferred Qualifications
- Prime Brokerage / Prime Services experience.
- Prime platform implementation or transformation.
- AI-agent development, configuration, or deployment experience.
- Experience at RBC or other major financial institutions.
- PMP, PgMP, SAFe, or Agile certifications.
