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Added 1 day ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
Added 1 day ago
MT
Field Supervisor
MT Talent Solutions Inc.
Stoney Creek, NB
- Full-time
Added 5 days ago
MT
Bilingual Human Resources Business Partner / Partenaire d’affaires, ressources humaines bilingue
MT Talent Solutions Inc.
Montreal, QC
- $90,000 to $115,000 CAD / year
- Full-time
This is a hybrid role, working in office 4 days per week · Il s’agit d’un poste hybride nécessitant une présence au bureau 4 jours par semaine
Added 8 days ago
MT
Account Executive (Territory Sales)
MT Talent Solutions Inc.
Winnipeg, MB
- Full-time
Added 8 days ago
MT
Bilingual Account Receivable Representative (French/English)
MT Talent Solutions Inc.
Mississauga, ON
- Full-time
Added 12 days ago
MT
Account Receivable (Confidential)
MT Talent Solutions Inc.
Mississauga, ON
- Full-time
Added 14 days ago
MT
Quality Manager
MT Talent Solutions Inc.
Richmond Hill, ON
- Full-time
Added 14 days ago
MT
Millwright - Day Shift
MT Talent Solutions Inc.
Hamilton, ON
- $50 to $55 CAD / hour
- Full-time
Millwright – Day Shift · Straight day shift (7:00 am – 3:00 pm Monday to Friday)
Added 14 days ago
MT
Logistics Sales Representative
MT Talent Solutions Inc.
Burlington, ON
- Full-time
Added 19 days ago
MT
Day Shift Millwright
MT Talent Solutions Inc.
Hamilton, ON
- $50 to $55 CAD / hour
- Full-time
Millwright – Day Shift Monday to Friday · Straight day shift (7:00 am – 3:00 pm Monday to Friday)
Added 21 days ago
MT
Directeur des ventes de Régional (Bilingue)
MT Talent Solutions Inc.
Chambly, QC
- Full-time
Diriger et mobiliser l’équipe; accompagner les représentants sur le terrain environ 3 à 4 jours par semaine
Added 21 days ago
MT
Machinist/Account ManagerACHINIST / ACCOUNT MANAGER
MT Talent Solutions Inc.
Guelph, ON
- Full-time
Added 26 days ago
MT
Quality Manager
MT Talent Solutions Inc.
Richmond Hill, ON
- Full-time
Added 26 days ago
MT
Senior Account Executive
MT Talent Solutions Inc.
Markham, ON
- Full-time
Work Model: 3 Days In Office / 2 Days From Home · Hybrid schedule – 2 days per week from home
Added 26 days ago
MT
Day Shift Maintenance Millwright
MT Talent Solutions Inc.
Richmond Hill, ON
- $46 to $49 CAD / hour
- Full-time
Added 26 days ago
MT
Senior Project Manager / Construction Manager - HVAC/Plumbing (ICI)
MT Talent Solutions Inc.
London, ON
- Full-time
Added 26 days ago
MT
Technical Service Representative (Equipment Installation/Repair)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
Added 26 days ago
MT
Bilingual Account Receivable Representative (French/English)
MT Talent Solutions Inc.
Mississauga, ON
- Full-time
Added 28 days ago
MT
Senior Project Manager / Construction Manager - HVAC/Plumbing (ICI)
MT Talent Solutions Inc.
Woodstock, ON
- Full-time
Added 1 month ago
MT
Day Shift Maintenance Millwright
MT Talent Solutions Inc.
Richmond Hill, ON
- $46 to $49 CAD / hour
- Full-time
Added 1 month ago
MT
Senior Account Executive
MT Talent Solutions Inc.
Markham, ON
- Full-time
Work Model: 3 Days In Office / 2 Days From Home · Hybrid schedule – 2 days per week from home
Added 1 month ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
Added 1 month ago
MT
Business Development Manager - CPG
MT Talent Solutions Inc.
Montreal, QC
- Full-time
Added 1 month ago
MT
Account Manager - Ingredients
MT Talent Solutions Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 1 month ago
MT
320704 - Marketing Manager
MT Talent Solutions Inc.
London, ON
- Full-time

Closed listing

MT Talent Solutions Inc.

Bilingual Customer Service Representative

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Sep 23, 2026
Work location: Location: Mississauga, Ontario (Hybrid - 2 days in office)
Experience: 3+ years of customer service experience, ideally within an order management, order processing, call centre, distribution, manufacturing, or product-based environment.
Posting language: English
Posted: Aug 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Bilingual Customer Service (B2B Order Desk)

Location: Mississauga, Ontario (Hybrid - 2 days in office)

Monday to Friday, 9:00 a.m. to 5:30 p.m.

Salary: $60,000-$65,000

Who Are We?

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?

We are proud to support our client in hiring a Bilingual Customer Service Representative - Order Management for an exciting opportunity within the medical devices sector.

Our client is a well-established, innovation-focused organization that provides essential products and solutions to healthcare professionals and organizations.

This is an excellent opportunity for an experienced customer service professional who enjoys managing product orders, resolving customer inquiries, and collaborating across departments in a structured, fast-paced environment.

What's In It for You?

Competitive base salary of $60,000-$65,000.
Hybrid work arrangement with two designated in-office days per week.
3 weeks of vacation.
Comprehensive group benefits
RRSP matching program
Stable, full-time opportunity with an established organization in the medical technology sector.
Collaborative environment with exposure to customer service, sales, finance, logistics, and operations.

What Will You Do?

Respond promptly and professionally to inbound customer calls and emails.
Manage the complete order cycle, including order entry, confirmations, status updates, invoicing, credits, returns, and shipping inquiries.
Process product orders accurately through an ERP system while ensuring customer and order information is complete and current.
Provide customers with clear and accurate information regarding purchase orders, sales orders, product availability, returns, credits, and deliveries.
Review and process credit requests, invoice-only transactions, and return authorizations in accordance with internal procedures.
Coordinate with sales, finance, warehouse, logistics, and other internal departments to resolve issues and deliver a positive customer experience.
Provide verbal and written order confirmations when requested.
Support the coordination and preparation of request-for-proposal responses, when required.
Complete general administrative duties and maintain accurate documentation within established service standards.

What Do You Bring?

Fluency in both English and French, with strong verbal and written communication skills in each language.
3+ years of customer service experience, ideally within an order management, order processing, call centre, distribution, manufacturing, or product-based environment.
Required experience managing physical product orders from entry through delivery; service-only customer support experience will not be sufficient for this position.
Hands-on experience using an ERP or order management system such as Oracle, SAP, JD Edwards, Microsoft Dynamics NAV/Business Central, or a comparable platform.
Experience with a CRM platform is considered an asset.
Strong attention to detail and a consistent focus on minimizing customer-impacting errors.
Ability to learn complex product configurations, internal policies, approval processes, shipping procedures, and warranty requirements.
Excellent organization, follow-up, problem-solving, and multitasking skills.
Professional telephone manner and a genuine commitment to responsive customer service.
Community college diploma or an equivalent combination of education and experience.

Recruitment Technology & AI Notice

MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices.

#MT1

About employer

More about this job

Responsibilities

Manage the complete B2B order cycle from entry to delivery, including invoicing and returns, using an ERP system. Coordinate with internal departments like sales, finance, and logistics to resolve customer inquiries and ensure a positive experience.

Requirements

Requires fluency in English and French with over 3 years of experience in product-based order management. Must have hands-on experience with ERP systems and a community college diploma or equivalent education.

Skills

Bilingual English and French
Order Management
ERP Systems
CRM Platforms
Customer Service
Order Entry
Invoicing
Problem Solving
Multitasking
Professional Communication

Benefits

3 Weeks Of Vacation
Comprehensive Group Benefits
RRSP Matching Program

Visa sponsorship

Not detected in the job text

Keywords

ERP
Oracle
SAP
JD Edwards
Microsoft Dynamics NAV
Business Central
CRM
Medical Devices
B2B
Order Processing
Logistics
Invoicing
Order Cycle
Bilingual

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