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Added 2 days ago
MA
Hospital Supervisor - Casual (Multi-site)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 5 days ago
MA
Nurse Practitioner - Nurse-Led Outreach Team - Temporary Full-Time (Multi-Site)
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 8 days ago
MA
Environmental Service Aide - Temporary Part-Time (HDMH)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 12 days ago
MA
Environmental Service Aide - Permanent Part-Time (SMMH)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 13 days ago
MA
Registered Practical Nurse - Telemetry (Temporary Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 16 days ago
MA
Cook (Temporary Part-Time)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 18 days ago
MA
Medical Laboratory Technician - Temporary Part-Time (Multi-Site, SMMH Home Site)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Must have excellent oral and written communication skills · Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 21 days ago
MA
Environmental Service Aide - Temporary Part-Time (HDMH)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 21 days ago
MA
Environmental Service Aide - Permanent Part-Time (SMMH)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 23 days ago
MA
Discharge Planner - Temporary Full-Time (Multi-Site)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 23 days ago
MA
Staff Scheduling Coordinator (Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 24 days ago
MA
Registered Nurse - Infection Prevention and Control Practitioner (Temporary Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 24 days ago
MA
Registered Nurse - Emergency Department - Temporary Part-Time (SMMH)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 25 days ago
MA
Registered Practical Nurse - Inpatient (Permanent Part-Time)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 27 days ago
MA
Echocardiographer (Permanent Full-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 27 days ago
MA
Human Resources Business Partner - Temporary Full-Time
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 29 days ago
MA
Occupational Health & Safety Coordinator - Temporary Full-Time
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 1 month ago
MA
EOI: CARE+ IT Business Systems Analyst
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Added 1 month ago
MA
EOI: CARE+ Change, Adoption & Training Lead (TMO Lead)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Added 1 month ago
MA
EOI: CARE+ Project Coordinator
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Added 1 month ago
MA
Registered Nurse - Infection Prevention and Control Practitioner (Temporary Full-Time)
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 1 month ago
MA
Senior MRI Technologist - Permanent Full-Time (Multi-Site, HDMH home site)
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 1 month ago
MA
Registered Nurse - Obstetrics - Temporary Full-Time
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 1 month ago
MA
Registered Nurse - Obstetrics (Casual)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
Added 1 month ago
MA
Central Registration & Scheduling Clerk - Temporary Part-Time (Multi-Site)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service and interpersonal communication skills · Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting

Muskoka Algonquin Healthcare

Central Registration & Scheduling Clerk - Permanent Part-Time (Mulit-Site)

Bracebridge, ON, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site.

ROLE

As a Central Registration and Scheduling Clerk at Muskoka Algonquin Healthcare you will;

Answer incoming telephone calls on main switchboard connecting callers to extension/area directing any complex inquiries to the appropriate individual or department after ascertaining the nature of the call
Greet patients/visitors to provide basic information and direction to appropriate contacts or services
Respond to inquiries regarding patient status utilizing hospital computer system and/or patient lists
Responding to and announcing Code Alerts
Directing calls in emergency situations
Assist individuals wishing to pick-up or drop-off packages etc. during off hours
Ensure patient registration functions (inpatient/outpatient) are carried out in an efficient manner by interviewing patients/family to collect and process registration information
Process admission and discharge/transfer
Receive and process appointment/test requisitions in accordance with appropriate procedure and protocols efficiently
Respond to telephone calls from patients to book appointments
Schedule appointments via telephone, and interview patient to collect/validate demographics, financial data, and other required information, advising patient of any information required and what items to bring when arriving for appointment
Provide preparation instructions for appointment
Call the patient’s physician office directly or notify the patient directly regarding scheduling changes and/or cancellations of procedures

Required Education & Certification(s)

Certificate in recognized Office Administration course or equivalent experience
Successful completion of Medical Terminology course

 

Required Skills & Experience(s)

Significant recent clerical experience including excellent organization skills
Excellent keyboarding and computer skills having worked with spreadsheets and word programs, including speed and accuracy - 60 wpm
Excellent interpersonal, verbal and written communication skills
Excellent customer service skills
Ability to organize and control all functions within the department
Knowledge of office equipment (computers, fax, photocopier etc.)
Ability to interpret instructions and fulfil as requested
Experience with Healthcare oriented software programs
Ability to exercise good judgement, take initiative and work independently
Previous Hospital experience
Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service and interpersonal communication skills
Ability to effectively communicate via the telephone and in-person to serve the needs of patients/staff/visitors in a manner that is customer service oriented, efficient and productive, in a sensitive and caring manner
Must be highly flexible; able to accommodate changing needs of the department
Ability to work well under pressure with minimal supervision
Willingness to workdays/nights/weekends

Additional Perks At Mahc

Staff referral program (Earn up to $1000 for each successful Permanent Part Time and Permanent Full Time new hire you refer to MAHC)
Extended health benefits (Permanent Full-Time only)
Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
Collaborative and supportive team environment

Additional Information

Location: Multi-Site, working on site at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis

Hours of Work: Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement.

Recruitment Process

Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated
If you are viewing this job posting on a website other than mahc.ca/careers, you may not be viewing the most up-to-date information. To see other opportunities or to view the most up-to-date version of this job posting, including rate of pay, please visit mahc.ca/careers
We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required
Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process

Conditions of employment for external hires includes;

Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department
Legal entitlement to work in Canada
Satisfactory Criminal Record & Judicial Matters Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

Looking for Housing?

Check out Housing for Healthcare for rentals in Muskoka!

Required Skills

Required Experience

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More about this job

Responsibilities

Operate the hospital switchboard, direct calls and visitors, respond to inquiries, and assist with emergency alerts and other requests. Register patients, process admissions and discharges, receive requisitions, and schedule appointments while collecting and validating patient information and communicating preparation instructions or schedule changes.

Requirements

Applicants need a recognized Office Administration certificate or equivalent experience and successful completion of a Medical Terminology course. The role requires significant recent clerical experience, strong computer and communication skills, healthcare software experience, previous hospital experience, and availability for day, evening, night, and weekend shifts.

Skills

Patient Registration
Appointment Scheduling
Telephone Switchboard Operation
Customer Service
Medical Terminology
Healthcare Software
Keyboarding
Data Entry
Written and Verbal Communication
Organization
Interpersonal Communication
Judgment and Initiative
Multitasking
Diplomacy and Tact
Working Under Pressure
Flexibility

Benefits

Staff Referral Program
Extended Health Benefits (Permanent Full-Time Only)
Healthcare of Ontario Pension Plan (HOOPP)
Collaborative and Supportive Team Environment

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Medical Terminology
Patient Registration
Inpatient Registration
Outpatient Registration
Appointment Scheduling
Admission Processing
Discharge Processing
Transfer Processing
Test Requisitions
Telephone Switchboard
Healthcare Software
Hospital Computer System
Patient Demographics
Financial Data
Spreadsheets
Word Processing
Keyboarding
60 WPM
Customer Service
Code Alerts
Hospital Experience
Fax
Photocopier
Criminal Record and Judicial Matters Check
Immunization Records

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