Lead business architecture, requirements, and functional solution design for enterprise Pega transformation initiatives within banking. The role serves as the bridge between business stakeholders and technical delivery teams, translating business needs into scalable Pega solutions, prioritized backlogs, and enterprise workflow capabilities.
Key Responsibilities
- Lead discovery workshops, stakeholder interviews, and requirements sessions to translate business needs into scalable Pega features and prioritized backlogs.
- Define current-state and future-state processes, journey maps, business rules, user stories, use cases, acceptance criteria, and traceability.
- Partner with Product Owners, Pega System Architects, and developers to align functional design with enterprise architecture and delivery standards.
- Configure and validate workflows, case types, UI components, data pages, data models, and integrations while supporting Constellation-based modernization.
- Conduct gap analysis and recommend automation, process, control, and customer-experience improvements.
- Ensure adherence to Pega Guardrails, governance standards, and delivery best practices throughout the lifecycle.
- Manage Jira and Kanban structures and participate in planning, refinement, reviews, retrospectives, and dependency and risk tracking.
- Support system integration testing, UAT, defect triage, release readiness, deployment, and validation against business requirements.
Required Skills & Qualifications
- 10+ years of IT experience with 8-10 years of hands-on Pega PRPC experience across Pega 7.x/8.x and Pega Infinity 23.x/24.x/25.x.
- 8+ years of Banking and Financial Services experience, including at least 3 years in AML/KYC, compliance, customer due diligence, or related operations.
- Pega Certified Lead Business Architect (CLBA) certification.
- Strong experience with Pega Constellation UI, Pega Blueprint, Case Management, workflow automation, decisioning, and business rules.
- Strong business process modeling, journey mapping, requirements elicitation, user stories, use cases, gap analysis, and process reengineering experience.
- Working knowledge of Pega flows, UI rules, data pages, correspondence, data models, and REST/SOAP integrations.
- Experience with Agile, Scrum, Waterfall, Jira, Kanban, sprint planning, backlog refinement, and UAT.
- Pega Certified Business Architect (PCBA) certification.
- Pega Certified Senior System Architect (CSSA) certification.
- Exposure to Smart Investigate and Smart Dispute.
- Experience delivering enterprise workflow, case management, and globally distributed programs.
- Proven delivery experience across enterprise-scale banking, compliance, workflow, and case management solutions.
Apply directly at: https://www.n2psystems.com/jobs/REQ-43679
