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host/hostess - food service

  • Whistler, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Liaise between chefs and customers
  • Address customers' complaints or concerns
  • Answer customers' questions regarding menu items and preparation methods
  • Assist clients/guests with special needs
  • Attend to seating arrangements for large groups
  • Greet customers
  • Perform opening and closing activities
  • Receive customers' reservations and assign tables

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods
  • Physically demanding
  • Walking

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan

Other Benefits

  • Other benefits
  • Parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Offers on-the-job training tailored to youth
More about this job

Responsibilities

Greet and seat customers, manage reservations and table assignments, and coordinate seating for large groups. Answer questions about menu items and preparation, address customer concerns, assist guests with special needs, and complete opening and closing activities.

Requirements

A secondary school graduation certificate and 1 to less than 7 months of experience are specified. The role requires customer focus, effective interpersonal and oral communication, flexibility, organization, teamwork, and the ability to work in a fast-paced, physically demanding environment while standing and walking for extended periods.

Skills

  • Customer Service
  • Complaint Resolution
  • Menu Knowledge
  • Interpersonal Communication
  • Oral Communication
  • Flexibility
  • Organization
  • Teamwork
  • Reservation Management
  • Table Assignment
  • Seating Arrangements
  • Opening and Closing Procedures
  • Guest Assistance

Benefits

  • Dental Plan
  • Health Care Plan
  • Parking Available

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Customer Service & Support

Keywords

  • Hotel
  • Motel
  • Resort
  • Food Service
  • Customer Service
  • Reservations
  • Table Assignment
  • Seating Arrangements
  • Menu Items
  • Food Preparation Methods
  • Customer Complaints
  • Special Needs Assistance
  • Opening Procedures
  • Closing Procedures
  • Fast-Paced Environment
  • Physical Stamina
  • On-the-Job Training

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