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Location
Cranbrook, BCV1C 3R5
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Work location
On site
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Salary$20.42HOUR hourly / 40 hours per week
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Terms of employment
Permanent employmentFull time
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To be determined
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Starts as soon as possible
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Benefits:
Health benefits, Financial benefits, Other benefits
- vacancies
2 vacancies
- Source
Job Bank
#3669774
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Hospitality industry
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Hotel, motel, resort
Responsibilities
Tasks
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Investigate complaints and claims
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Register arriving guests and assign rooms
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Resolve complaints and claims
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Exchange foreign currency
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Process guests' departures, calculate charges and receive payments
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Balance cash and complete balance sheets, cash reports and related forms
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Maintain an inventory of vacancies, reservations and room assignments
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Follow emergency and safety procedures
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Contact customers to deliver requested wakeup calls
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Perform light housekeeping and cleaning duties
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Spreadsheet
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Internet
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Opera
Additional information
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Standing for extended periods
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Work under pressure
Personal suitability
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Judgement
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Organized
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Reliability
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Team player
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Resourcefulness
Benefits
Health benefits
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Dental plan
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Health care plan
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Vision care benefits
Financial benefits
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Registered Retirement Savings Plan (RRSP)
Other benefits