Apply By: Wednesday, November 18, 2026 11:59 pm EST
Medical Clerk
Job ID: 250375
Posting status: Open
Organization: Ministry of the Solicitor General
Division: Thunder Bay Correctional Complex
City: Thunder Bay
Position(s) language: English
Job term: 4 Permanent
Job code: C10OAD – Office Administration 10 (COR)
Salary: $1,070.46 – $1,259.69 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Join the health care team at Ontario’s newest state-of-the-art correctional facility. The new Thunder Bay Correctional Complex has been designed with modern health care spaces, enhanced technology, and dedicated wellness and cultural areas that support both staff and those in custody.
This is an exciting opportunity to build your career in a modern correctional health care environment while enjoying all that Thunder Bay has to offer, including its vibrant waterfront, access to world-class outdoor recreation, and strong sense of community.
As a Medical Clerk, you will provide essential administrative support to the health care team and play a key role in delivering quality health services within the institution.
About the job
In this role, you will:
- Provide receptionist services
- Prepare a variety of reports and correspondence
- Book physician, specialist and medical test appointments
- Complete applications for health insurance numbers
- Coordinate physician billings
- Prepare reconciliation statements
- Maintain filing systems and other related administrative duties.
What you bring to the team
Technical Knowledge and Skills:
You possess:
- knowledge of office administration procedures, filing systems, records management practices, and administrative support processes.
- the ability to interpret and apply relevant legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Mental Health Act.
- an understanding of medical terminology in order to interpret information accurately.
- knowledge of institutional and health care policies and procedures related to the handling, security, and release of medical information.
Organizational, Analytical and Reasoning Skills:
You:
- have analytical skills to identify and resolve administrative errors, including missing information, incomplete documentation, scheduling conflicts, and formatting inconsistencies.
- are organized and can prioritize a variety of tasks with conflicting deadlines
- pay attention to detail and accuracy when preparing documents
Communication, Interpersonal and Computer Skill:
You can:
- prepare and present information in a clear and concise manner
- use your interpersonal skills to work effectively with a diverse client group
- work independently and as part of a team
- effectively use various computer software applications and databases (i.e. MS Office, OTIS)
Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
What we offer
The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- a comprehensive compensation and benefits package
- base salary that aligns to market trends with performance-based pay and scheduled salary progression
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more
- a modern, friendly and accessible physical work environment
Additional information:
Apply by: Wednesday, November 18, 2026 11:59 pm EST
Position details: 4 English Permanent, 2351 Hwy 61 S , Thunder Bay, North Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS
Compensation group: Ontario Public Service Employees Union
Work hours: Schedule 3 ( The normal hours of work for employees on these schedules is 36 1/4 hours per week and 7 1/4 hours per day.)
Category: Administrative and Support Services
Posted on: Tuesday, November 3, 2026
Note:
About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities.
If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
T-CL-250375/26(4) How to apply:
You must apply online- (https://www.gojobs.gov.on.ca/Apply.aspx?Language=English&JobID=250375).
Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
Read the job description to make sure you understand this job.
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information.
Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d’emploi externes de la fonction publique de l’Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d’emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d’affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together
Apply Now: https://www.gojobs.gov.on.ca/Apply.aspx?Language=English&JobID=250375