Original job description
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Sales Associate
Posted September 29, 2026 | J.Crew Factory | Part-time
Job Description
As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.
Job Responsibilities
Drive sales by exceeding selling and service expectations.
Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
Assist in store tasks - our customers should always see us at our best.
Share feedback, insights and ideas with the management team.
Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
Make the best first impression - smile, welcome and connect with customers authentically.
Love the brand and have a great fashion aesthetic.
Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
Bring your best to everything you do and achieve your goals.
Are flexible, and ready to have fun along the way.
Leverage technology, while also knowing that devices don’t dominate the dialogue.
Build productive relationships with everyone on the team and always respect each other.
Are at least 18 years old.
Are available when we are busy, including: nights, weekends and holidays.
Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
Can regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
Competitive base pay and bonus programs
Flexible days and hours
Amazing merchandise discounts
24/7 free confidential help with a variety of personal and work concerns
Personal and professional development
Giving back –volunteer program, disaster relief funds, charitable matching donations*
Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
401(k) plan with company matching contributions
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.00-18.00
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Full Job Description
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CHAT
More about this job
Responsibilities
Drive sales by providing welcoming, personalized service and helping customers find products that suit their style. Use product knowledge, support store operations, collaborate with teammates, and share feedback and ideas with management.
Requirements
Applicants must be at least 18 years old and available to work busy periods, including nights, weekends, and holidays. They must be able to move throughout the store, interact with customers, and bend, reach, stretch, lift, carry, and move at least 40 pounds.
Skills
- Sales
- Customer Service
- Product Knowledge
- Fashion Styling
- Customer Engagement
- Team Collaboration
- Communication
- Relationship Building
- Goal Achievement
- Technology Use
- Store Operations
- Flexibility
Benefits
- Bonus Programs
- Merchandise Discounts
- Personal and Professional Development
- Volunteer Program
- Disaster Relief Funds
- Charitable Matching Donations
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Pet Insurance
- Legal Plan
- Identity Theft Protection
- Commuter Benefits
- Paid Time Off
- Paid Holidays
- Parental Leave
- Disability Leave
- Bereavement Leave
- 401(k) With Company Matching
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Sales
- Retail
- Customer Service
- Brand Ambassador
- Product Knowledge
- Fashion
- Customer Experience
- Selling Expectations
- Service Expectations
- Fit Sessions
- Store Tasks
- Sales Floor
- Team Collaboration
- Management Feedback
- Inclusive Workplace
- Flexible Scheduling
