Make an Impact Where It Matters!
At Panorama Mountain Resort, our people are the heart of everything we do. As our Employee Experience Coordinator, you’ll play a key role in fostering a workplace culture that is welcoming, supportive, and fun! From managing staff housing to payroll support, rewards and recognition, and event planning - you’ll be the friendly face and driving force behind an awesome employee experience.
If you love creating a positive environment, thrive in a fast-paced setting, and enjoy helping people feel at home, this role is for you!
What You’ll Be Doing:
Employee Housing:
- Conduct housing orientations and manage financial details for new employees.
- Assign rooms, distribute keys, and ensure a great roommate match.
- Submit and track maintenance issues promptly.
- Work closely with Safety services for a safe and enjoyable living space.
- Track housing budgets and financials.
- Conduct weekly inspections ensuring common areas and living quarters are in a presentable state.
- Order cleaning and other housing supplies as necessary.
- Organize deep cleans in the spring and fall of each year, ready for new incoming employees.
- Biannual inventory checks of supplied kitchenware.
- Perform exit checks of housing units and process damage deposit returns in a timely manner.
Employee Experience & Culture:
- Be the first point of contact for staff inquiries - housing, events, perks, and more!
- Create employee distribution lists at the start of each core operating season ensuring employees are kept up to date on everything employee related.
- Issue employee passes as required, ensuring waiver compliance is adhered to.
- Organize and host fun employee events that bring our team together.
- Support the Employee Experience team with recruitment, rewards, and recognition programs.
- Manage our internal job boards and social media pages to keep staff in the loop.
- Update Dayforce Hub, our internal information portal, to keep employees informed and engaged.
- Organize employee ski trips to other resorts throughout the season.
- Distribute reciprocal ski pass letters and administer the Pano Points recognition program.
Payroll & Benefits Support:
- Assist with payroll system entries (new employees, updates, terminations, banking info, etc.).
- Help new employees with Onboarding.
- Keep employee files organized and up to date.
- Reconcile budgets and accounts for the Employee Experience department.
Experience/Requirements:
- This is a year-round role.
- Post-secondary schooling preferred.
- A people-first mindset - you genuinely enjoy helping others!
- Excellent attention to detail and organizational skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Customer service or conflict resolution experience is a plus.
- Employee housing or property management experience is an asset.
- Proficiency in Microsoft Excel, Word, Sharepoint & Outlook .
- During our core winter operating season this position will work a Tues-Sat schedule.
- A great sense of humor - because we like to have fun while we work!
Why Join the Panorama Family?
- Free Panorama Season Pass for you - plus discounts for your friends & family!
- Reciprocal skiing & riding at partner resorts.
- Discounts on food, retail, and lodging at Panorama.
- Fun team events & activities throughout the year.
- Opportunities for growth - we love to promote from within!
- A stunning mountain environment to call your office.
