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Added 1 day ago
Logistics Supervisor
Pantos Logistics Canada Inc.
Toronto, ON
Added 1 day ago
PL
Logistics Supervisor
Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
- Contract
Added 3 days ago
Financial Analyst
Pantos Logistics Canada Inc.
Toronto, ON
Added 3 days ago
PL
Financial Analyst
Pantos Logistics Canada Inc.
Toronto, ON
- Full-time
Added 3 days ago
Future Career Opportunities – Talent Community
Pantos Logistics Canada Inc.
Canada
Added 9 days ago
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Logistics Coordinator - Settlement Coordinator role
Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
- Full-time
Added 9 days ago
Logistics Coordinator - Settlement Coordinator role
Pantos Logistics Canada Inc.
Toronto, ON
Added 9 days ago
Admin Assistant
Pantos Logistics Canada Inc.
Toronto, ON
Added 15 days ago
Warehouse Associate - Warehouse Administrator role
Pantos Logistics Canada Inc.
Windsor, ON
Added 15 days ago
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Logistics Coordinator (Contract)
Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
- Contract
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Logistics Coordinator (Contract)
Pantos Logistics Canada Inc.
Toronto, ON
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Warehouse Associate - Warehouse Administrator role
Pantos Logistics Canada Inc.
Windsor, ON
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Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
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HR Assistant - Payroll Coordinator
Pantos Logistics Canada Inc.
Toronto, ON
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.
Toronto, ON
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Pantos Logistics Canada Inc.
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HR Supervisor
Pantos Logistics Canada Inc.
Toronto, ON · North York, ON
- Full-time
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.
Toronto, ON
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Pantos Logistics Canada Inc.
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Pantos Logistics Canada Inc.

Logistics Supervisor

Toronto, ON, Canada
North York, ON, Canada

Salary Range: $60,000 CAD - $65,000 CAD · Contract

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Job details

Pay: Salary Range: $60,000 CAD - $65,000 CAD
Job type: Contract
Apply by: Apr 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Pantos Logistics Canada Inc. (FNS Canada) provides comprehensive global logistics solutions to over 1,000 clients across various industries. We specialize in a wide range of logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.

With expertise across the entire supply chain, we provide customized logistics solutions covering customs clearance, production support, storage, and inbound/outbound transportation through multiple modes, including ocean, air, truck, and express services.

As part of a global logistics network, Pantos Logistics Canada is committed to delivering reliable, efficient, and innovative solutions that help our customers succeed in an increasingly connected world. We value collaboration, continuous improvement, and the growth of our employees as we work together to build a stronger future in logistics.

Job Duties

Manage and coordinate the daily activities of the return booking team.
Arrange transportation for customer returns and schedule deliveries to the LG warehouse.
Verify that all return requests have valid Return Material Authorizations (RMAs) and follow up on missing or incorrect information.
Consolidate return shipments by geographical region and carrier to minimize transportation costs.
Provide carriers with the required RMA information and Bill of Lading (BOL) documentation prior to pickup.
Coordinate reverse logistics operations for good-set returns and act as the primary point of contact for return shipments.
Monitor the group email inbox and respond to inquiries in a timely and professional manner.
Maintain accurate RMA records, investigate outstanding RMAs over 30 days, and follow up to ensure timely closure.
Prepare and maintain reports and spreadsheets, ensuring all documentation is accurate and up to date.
Communicate carrier-related issues and escalate concerns to management when necessary.
Provide administrative support and perform additional duties as assigned.

Job Requirements

Minimum of 8 years of overall professional experience, including experience in customer service or a related field.
Minimum of 2 years of team management or supervisory experience.
Strong organizational skills with the ability to lead, manage, and motivate a team.
Proficiency in Microsoft Office, particularly Microsoft Excel.
Experience in a third-party logistics (3PL) environment is preferred.
Excellent written and verbal communication and interpersonal skills.
Strong attention to detail and problem-solving abilities.
Self-motivated, resourceful, and able to work independently as well as part of a team.
Ability to manage multiple priorities and work effectively under pressure.

Salary Range: $60,000 CAD - $65,000 CAD

Thank you for your interest in joining Pantos Logistics Canada.

We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.

If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.

Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.

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More about this job

Responsibilities

Lead the return booking team and coordinate customer return transportation, warehouse deliveries, and reverse logistics operations. Verify and track RMAs, prepare carrier documentation and reports, respond to inquiries, and escalate carrier issues as needed.

Requirements

Requires at least 8 years of professional experience, including customer service or a related field, and at least 2 years of supervisory or team management experience. Candidates should have strong organizational, communication, problem-solving, and prioritization skills, proficiency with Microsoft Office - particularly Excel - and preferably experience in a 3PL environment.

Skills

Team Management
Logistics Coordination
Reverse Logistics
Transportation Scheduling
Return Material Authorization Management
Carrier Coordination
Cost Optimization
Microsoft Excel
Microsoft Office
Recordkeeping
Reporting
Customer Service
Written Communication
Verbal Communication
Problem-Solving
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Third-Party Logistics
Reverse Logistics
Return Booking
Customer Returns
Return Material Authorization
RMA
Bill Of Lading
BOL
Transportation
Carrier Coordination
Warehousing
Cost Optimization
Microsoft Office
Microsoft Excel
Reporting
Spreadsheets
Customer Service
Team Supervision
Supply Chain
Ocean Freight
Air Freight
Trucking
Customs Brokerage

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