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Added 3 days ago
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Senior Data & Analytics Solutions Architect
PeoplePilot
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
Added 5 days ago
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Senior L3 AI Engineer
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
Added 6 days ago
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SAP ISU Business Analyst (L2 Senior)
PeoplePilot
Calgary, AB
- Full-time
Added 6 days ago
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Tower Lead
PeoplePilot
Calgary, AB
- Full-time
Added 6 days ago
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Senior Java Low Latency Developer
PeoplePilot
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
Added 6 days ago
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Core Java, Apache Spark, Python
PeoplePilot
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Added 10 days ago
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Senior Forward Deployed Engineer – AI & Data Engineering
PeoplePilot
Toronto, ON
- Full-time
Added 10 days ago
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Data & Analytics Leader – BFSI
PeoplePilot
Toronto, ON
- Full-time
Added 10 days ago
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AI Support Analyst – Level 2.5
PeoplePilot
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Added 11 days ago
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Avionics Systems Engineer
PeoplePilot
Montreal, QC
- Full-time
Added 12 days ago
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Desktop Senior Engineer
PeoplePilot
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Added 14 days ago
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Senior Appian Developer
PeoplePilot
Toronto, ON
- Full-time
Added 24 days ago
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RCCA Lead
PeoplePilot
Montreal, QC
- Full-time
Six Sigma Green Belt certification is required; Six Sigma Black Belt certification is preferred
Added 27 days ago
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Solutions Architect
PeoplePilot
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
Workplace: Onsite – 4 days per week
Added 1 month ago
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Security Architect
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
Added 1 month ago
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Security Engineer
PeoplePilot
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Added 1 month ago
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Python Developer – Metrology Automation
PeoplePilot
Longueuil, QC
- $110,000 to $125,000 CAD / year
- Full-time
Added 1 month ago
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Senior Hydromechanical Engineer
PeoplePilot
Montreal, QC
- $80 CAD / hour
- Full-time
Added 1 month ago
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Engineer/Thermodynamics Engineer
PeoplePilot
Montreal, QC
- Full-time
Added 1 month ago
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Network & Infrastructure Integrator
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
Added 1 month ago
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EMC Engineer
PeoplePilot
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 1 month ago
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Senior Technical Analyst
PeoplePilot
Montreal, QC
- $100,000 to $105,000 CAD / year
- Full-time
Added 1 month ago
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Jira Service Management Intake & Automation Developer
PeoplePilot
Toronto, ON
- Full-time
Added 1 month ago
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Agent & DevOps Platform Engineer
PeoplePilot
Toronto, ON
- Full-time
Added 1 month ago
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Senior Software Quality Engineer – AI
PeoplePilot
Toronto, ON
- Full-time

Closed listing

PeoplePilot

QE with Contact Center Tools & Amazon Connect

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 4, 2026
Posting language: English
Posted: Sep 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

ROLE: QE with Contact Center Tools & Amazon Connect

📍 Location: Toronto, ON
💼 Work Model: Hybrid
💼 Employment Type: Full-time
Work Authorization: Must be authorized to work in Canada

About the Role

We are looking for an experienced Quality Engineer (QE) with strong expertise in Contact Center platforms, Amazon Connect, test automation, and IVR/routing automation.

The ideal candidate will have hands-on experience with contact center technologies and automation testing across UI and APIs, along with strong Java programming skills.

Key Skills & Responsibilities

Strong expertise in Contact Center platforms
Experience with Amazon Connect and contact center technologies
Hands-on experience with IVR/Routing automation using tools such as Cyara, Hammer, or similar
Experience with automation testing across UI and APIs using tools such as Selenium, Postman, Karate, or similar
Experience with Agent Desktop automation
Strong knowledge of Core Java
Provide technical leadership for maintenance releases, enhancements, and ongoing support activities
Experience with development and collaboration tools such as Git, Bitbucket, JIRA, Confluence, IntelliJ, or Eclipse
Experience working in a structured Scaled Agile (SAFe) environment

Ideal Candidate

The ideal candidate will have a strong combination of Quality Engineering, Contact Center, test automation, IVR/routing automation, and Java experience, with the ability to provide technical leadership and support ongoing releases and enhancements.

How to Apply

Interested candidates can apply directly through the external application link.

Please submit your updated resume highlighting your relevant Contact Center, Amazon Connect, IVR, test automation, Java, and Quality Engineering experience.

About employer

More about this job

Responsibilities

The role involves providing technical leadership for maintenance releases and enhancements of contact center platforms. Responsibilities include automating IVR, routing, UI, and APIs to ensure high-quality software delivery.

Requirements

Candidates must have strong expertise in Amazon Connect, Java programming, and automation tools like Selenium and Postman. Experience working within a Scaled Agile (SAFe) environment and authorization to work in Canada are required.

Skills

Amazon Connect
Contact Center Platforms
IVR/Routing Automation
UI Automation
API Automation
Java
Selenium
Postman
Karate
Agent Desktop Automation
Git
Bitbucket
JIRA
Confluence
SAFe
Quality Engineering

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
Contact Center
IVR
Routing Automation
Cyara
Hammer
Selenium
Postman
Karate
Java
Core Java
UI Testing
API Testing
Agent Desktop
Git
Bitbucket
JIRA
Confluence
IntelliJ
Eclipse
SAFe
Scaled Agile
Quality Engineering
QE
Test Automation
Data Infrastructure
Analytics

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