Service Administrator III
Location: Sparwood, British Columbia – On-site
Duration: (2+ months)
Schedule: Monday–Friday, 40 hours per week, standard business hours
Hours: 8 hours/day
Extension: Strong possibility
Position Overview
We are seeking a Service Administrator III to provide administrative and operational support within a service/branch environment.
The role will primarily focus on technician time submission, payroll support, invoicing, work orders, service documentation, and other administrative activities required to support day-to-day operations.
Key Responsibilities
- Submit and track technician hours for payroll processing.
- Assist with invoicing and related administrative activities.
- Create basic work orders in the appropriate systems.
- Maintain accurate customer, equipment, and service information.
- Gather and enter required information into service systems.
- Provide basic status updates when required.
- Maintain accurate service documentation and records.
- Work effectively with employees, customers, and other stakeholders as required.
- Assist with additional branch/service administrative duties.
Required Skills and Qualifications
- Strong computer skills.
- Good verbal and written communication skills.
- Ability to work effectively with a variety of personalities.
- Strong organizational and administrative skills.
- Attention to detail and accuracy.
- Ability to maintain and manage service-related documentation.
- High school diploma, secondary education, or equivalent relevant experience.
Nice-to-Have Skills
- Knowledge of engines or mechanical equipment.
- Experience in a heavy equipment, diesel, automotive, or industrial service environment.
- Experience with work orders or service management systems.
- Experience with invoicing or billing.
- Experience with technician timekeeping or payroll support.
- Experience with warranty or service documentation.
Preferred Competencies
- Effective communication
- Customer focus
- Conflict management
- Relationship building
- Organization and follow-through
- Problem solving
- Financial awareness
- Ability to build trust and work collaboratively
Work Environment
This is an on-site position in Sparwood, British Columbia, operating Monday through Friday during standard business hours.
Candidates should be comfortable working in a service/branch environment and supporting multiple administrative priorities.
