- Pay Rate: $40.00 to $50.00/hour, depending on experience
- Contract Length: 4 Months
- Location: Calgary, Alberta
Raise is currently hiring a
MyTrack Coordinator (Bilingual – English/French) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client is a globally competitive integrated energy company that extracts, produces and provides energy from a mix of sources, ranging from oil sands to renewable fuels.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Track Coordinator plays a critical role in supporting both theproject deployment and long‑term sustainment of ’s Detailed Time Entry (DTE) processes and the myTrack tool. This role is responsible for managing daily MyTrack activities, supporting suppliers and business users, maintaining system data integrity, and ensuring processes are followed consistently across sites and suppliers. The role requires fluency in French and English, as the MyTrack Coordinator will regularly support, train, and communicate with French Canadian‑speaking suppliers, timekeepers, and business stakeholders, including those in bilingual regions. The role is a 4 month contract opportunity.
Responsibilities
- Project Responsibilities
- Work with cross‑functional teams to support core myTrack business processes, including:
- Contractor onboarding and offboarding
- PR / PO processes
- Pay formula creation and sustainment
- Time submission and approval processes
- Evaluated Receipt Settlement (ERS) or invoicing
- Work with technical teams to evaluate and support current and future system integrations (e.g. contracts, pay formulas, contractor onboarding/offboarding)
- Understand site‑based nuances and ensure they are documented and accounted for in system and process design
- Execute User Acceptance Testing (UAT), log defects, retest fixes, and support go‑live readiness
- Provide regular updates to the project manager on process details and project issues
- Assist with the development and delivery of training materials
- Support transition from project implementation into sustainment operations
- Work with category management stakeholders to compile contract compliant rate sheets to load into MyTrack
- Sustainment – Daily MyTrack Operations
- Manage daily Track processes, ensuring data accuracy and timeliness
- Monitor system errors and provide functional support to suppliers and users
- Ensure users and suppliers follow established standards and expectations
- Support system enhancements and software upgrades as required
- Work with IT to understand and support system interfaces
- Monitor vendor compliance with reporting timelines and error correction requirements
- Supplier & Business Support (Bilingual)
- Support suppliers in daily DTE activities to ensure time and costs are allocated and approved on time
- Provide functional support and training to English‑ and French‑speaking supplier timekeepers
- Escalate issues to appropriate functional or technical support teams as required
- Support contractor onboarding and offboarding activities
- Support business units with override management, rejections, and approvals
- Establish regular touchpoints with users to reinforce process understanding and consistent usage
- Work with the business to identify and onboard suppliers into the DTE process
- Reporting & Continuous Improvement
- Monitor and run reports for unallocated, unaccepted, and unauthorised activities
- Support vendor and business compliance reporting
- Identify trends (e.g. overrides, recurring errors) and recommend improvements
- Proactively identify opportunities to optimise processes, reporting, and controls
- Support continuous improvement of the Detailed Time Entry process and supporting technology
Qualifications
- Time-Entry & Enterprise System Coordination (MyTrack / ERP / SAP) - 2–5+ years of hands-on experience managing daily activities within time-tracking systems (specifically MyTrack / Track, or similar enterprise Detailed Time Entry tools) alongside ERP platforms like SAP.
- Bilingual Stakeholder Engagement & Support (English / French Canadian) Professional fluency (spoken and written) in both English and French Canadian. Proven ability to deliver functional user support, facilitate training sessions, and resolve vendor inquiries across bilingual regions.
- Supply Chain, Procure-to-Pay (P2P) & Contract Management Deep understanding of Supply Chain operations, contractor onboarding/offboarding, Purchase Requisitions/Orders (PR/PO), pay formula structures, rate sheet compilation, and Evaluated Receipt Settlement (ERS) or automated invoicing.
- User Acceptance Testing (UAT) & System Integration Deployment - Direct involvement in project deployments, testing system integrations, executing UAT test scripts, logging and tracking defects, and preparing sites for go-live readiness.
- Reporting, Override Management & Compliance Tracking - Strong proficiency in Microsoft Excel/Office and reporting tools to monitor unallocated/unauthorized activities, rejection trends, vendor reporting timelines, and override compliance.
- Process Optimization & Continuous Improvement - Analytical approach to identifying process bottlenecks, streamlining daily workflows, and updating documentation for site-specific operational nuances
- Education and Certifications
- Post-Secondary Diploma or Degree in related (Supply Chain Management or Logistics, Business Administration or Commerce or Business Information Technology (BIT) or Information Systems) or equivalent hands-on experience in enterprise software coordination, vendor timekeeping, or supply chain administration
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
#WES
