Title: Support Engineer - Advanced
Duration: 6 months- until March 1st
Location: Toronto – 2/3 days in office; 37.5 hours./week
Interview Process: 2 rounds of interview (WebEx)
Daily Responsibilities: Describe a typical ‘day in the life’
This role supports vulnerability management and security operations by managing scanning platforms, and onboarding assets of various types across enterprise environments.
Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:
- 4+ years of experience in vulnerability management or security operations
- Hands-on experience with Tenable (Nessus, Tenable.sc) or similar tools
- Strong knowledge of Linux and Windows environments
- Experience with vulnerability triage, remediation, and ticket management
- Understanding of CVSS, threat intelligence, and vulnerability databases
- Experience with ServiceNow or similar ticketing tools
Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:
- Scripting or automation experience (Python, Bash, PowerShell)
Soft Skills:
- Experience in dealing with customers directly and working in a global delivery model.
- Good Assertive Communication (Written & Oral)
