- Pay Rate: $66.42/hour, depending on experience
- Contract Length: 4 Months
- Location: Calgary, Alberta
Raise is currently hiring a
Senior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is a major Canadian airline.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Business Analyst in this role will be responsible for defining, documenting, and aligning end-to-end business, functional, and non-functional requirements for new loyalty partner integrations. The BA will act as the bridge between 's loyalty ecosystem and external partners, ensuring that all integration requirements are clearly defined, agreed upon, and ready for technical delivery.
Key Deliverables
- Business Requirements Document (BRD) covering end-to-end business, functional, non-functional, and technical requirements for all features in scope for the partnership, including Account Linking/Unlinking and Earn, across all channels and touchpoints , with sign-off from the organization and the partner.
- Writing end-to-end business, functional, and non-functional requirements for complex initiatives that are guest facing.
- Facilitating discovery workshops and requirement sessions with external partners and internal technical teams.
- API integrations, backend systems, and digital front-end (web and mobile) requirements.
- Ability to work independently and manage multiple stakeholders across business and technology.
- Ability to work across multiple initiatives
Qualifications
- Must Haves
- Experience writing end-to-end business, functional, and non-functional requirements for complex initiatives that are guest facing.
- Experience facilitating discovery workshops and requirement sessions with external partners and internal technical teams.
- Strong Knowledge of API integrations, backend systems, and digital front-end (web and mobile) requirements.
- Ability to work independently and manage multiple stakeholders across business and technology.
- Ability to work across multiple initiatives
- Nice to Haves
- Understanding of loyalty program mechanics, including points earn, redemption, conversion, and account linking.
- Experience with Rewards or similar airline loyalty programs.
- Knowledge of 's digital ecosystem including DPS, DPA, MA, AEM, Gravty, and APIM.
- Soft Skills
- Facilitation and negotiation skills to reach consensus between and external partners on complex requirements.
- Detail-oriented with the ability to identify gaps, conflicts, and ambiguities in requirements before they reach development.
- Collaborative mindset, comfortable working across business and technology,
- Proactive communicator who flags risks and blockers and identifies options/solutions early.
- Adaptable and comfortable operating in a fast-paced, evolving project environment
- Education and Certifications
- A Bachelor’s degree or college diploma in a related field such as Computer Science, Information Technology, Business Administration, Commerce, Math, Statistics, or an equivalent combination of education and relevant professional experience.
Additional Requirement
Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement - testimonial in point form of your accomplishment / value added) to highlight your skills for this role
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or
[email protected].
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