Original job description
We are looking for a dependable Coordinator - Office Services to support daily front-desk and workplace operations in Burnaby, British Columbia. This Contract position is ideal for someone who enjoys creating a welcoming office experience, keeping shared spaces organized, and responding calmly to day-to-day administrative needs. Working fully onsite, you will serve as a key point of contact for visitors, employees, and building-related requests while helping the office run smoothly.
Responsibilities:
• Welcome guests and staff at reception, manage visitor sign-in procedures, and issue access cards in accordance with office protocols.
• Handle incoming calls and direct inquiries to the appropriate contacts while maintaining a courteous and helpful first impression.
• Monitor the front entrance and coordinate building access by buzzing in approved visitors and responding to general reception needs.
• Support office operations by tracking, ordering, and replenishing workplace and kitchen supplies to maintain a well-stocked environment.
• Oversee shared areas such as the kitchen and coffee station, ensuring they remain tidy, functional, and ready for daily use.
• Liaise with building security when parking-related concerns arise, including matters involving assigned stalls or visitor access.
• Submit and follow up on property or maintenance requests through the designated ticketing system when facility issues occur.
• Provide additional reception coverage and administrative assistance as needed to support business continuity during staffing gaps or urgent situations.
• Previous experience in reception, office coordination, or administrative support within an office setting.
• Strong customer service and interpersonal skills with the ability to interact courteously with visitors, employees, and service providers.
• Comfortable managing a multi-line phone system, email correspondence, and routine data entry with accuracy.
• Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and Teams.
• Excellent organizational skills with the ability to prioritize tasks and maintain an orderly front-desk environment.
• Able to work fully onsite and maintain a business-casual appearance.
• Capable of handling changing priorities and ad hoc requests with sound judgment and attention to detail.
