In-Scope,
Permanent, Full time
Multiple Positions
Work Location: Regina, Head Office. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (In Regina), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.
Work hours: 3 days a week, 12-hour days on rotation 7:00 am – 7:00 pm and 7:00 pm – 7:00 am. (Note: during training, work hours will vary from this schedule.)
Pay Range - $62,006 - $78,249.00
Posting Close Date: October 9, 2026
We're looking for an Operations Analyst to join our IT Operations team. As an Operations Analyst, you will play a critical role in maintaining the health, stability, and performance of our IT environment. You'll be at the forefront of IT operations, monitoring systems, responding to incidents, investigating issues, and helping prevent future disruptions. You will also work across teams to ensure business-critical services remain available, secure, and reliable while contributing to continuous improvement initiatives that strengthen our technology environment.
We’d love to hear from you if you:
- Have knowledge of Microsoft Windows, Microsoft 365, and core IT operations practices.
- Understand IT service management (ITSM) principles and ITIL practices, including incident, problem, and request management.
- Have experience using ticketing systems and supporting technology services.
- Understand of IT monitoring, operational support, and service delivery processes.
- Demonstrate strong technical troubleshooting, analytical thinking, and problem-solving skills.
- Pay attention to detail and exercise sound judgment.
- Can communicate effectively with diverse audiences, translating technical concepts into practical information.
- Can prioritize competing demands and adapt in a fast-paced operational environment.
- Are curious, collaborative, and committed to helping deliver great value to users.
Typically, these skills are gained through a two-year diploma in a relevant Information Technology field of study, or defined equivalency, along with one to two years of experience in a service desk, desktop, or a related IT field.
Why Join Us?
A positive, healthy work culture
At SGI, we have built a culture we are proud of and continue to invest in it to ensure our actions reflect our corporate values of caring, passion, innovation, and integrity. Want to learn more? See what our employees have to say about our culture.
Comprehensive benefits
We offer a competitive benefits package designed to support your health and wellbeing. From comprehensive coverage to programs that support you in achieving a work-life balance, we’ve got you covered. Learn more about the benefits we offer.
Invest in Your Career Growth
Your development matters. We support continuous learning through professional development opportunities, leadership and employee training, and education funding so you can continue building your skills and advancing your career.
Work Alongside Exceptional Colleagues
Join a team of talented professionals passionate about making a meaningful impact and delivering results. Collaborate with knowledgeable colleagues who share ideas, support each other, and make an impact together.
Make a Meaningful Impact
This is an opportunity to make a meaningful impact on the stability, performance, and continuous improvement of our technology operations. Your insights and analytical expertise will help identify trends, resolve operational challenges, and enhance processes that support reliable services across SGI.
We know great candidates don't always check every box. If you're passionate about continuous improvement, operational insights, incident and problem analysis, and making a measurable impact behind the scenes, we'd love to hear from you. Review the Job description and submit your application today.
At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.
If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential.
Posting Close Date is Friday, October 9, 2026, at 11:59pm Saskatchewan time.
Find out more about our hiring process and what to expect as a candidate here.
