Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.
This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.
Key Responsibilities
- Provide support and assistance to residents and help connect them with community resources and services.
- Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
- Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
- Maintain resident records, directories, POA contact information, program statistics, and documentation.
- Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
- Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
- Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.
Qualifications
- Grade 12 diploma or equivalent;
- Education or experience in social services, recreation, community support, or a related field is an asset.
- Experience working with older adults or individuals requiring support is preferred.
- Knowledge of long-term care (LTC) and community resources is an asset.
- Strong communication, organizational, problem-solving, and interpersonal skills.
- Proficiency in Microsoft Office and Microsoft Teams.
- Ability to work independently, maintain confidentiality, and manage competing priorities.
What We’re Looking For
A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.
Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.
This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.
Key Responsibilities
- Provide support and assistance to residents and help connect them with community resources and services.
- Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
- Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
- Maintain resident records, directories, POA contact information, program statistics, and documentation.
- Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
- Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
- Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.
Qualifications
- Grade 12 diploma or equivalent;
- Education or experience in social services, recreation, community support, or a related field is an asset.
- Experience working with older adults or individuals requiring support is preferred.
- Knowledge of long-term care (LTC) and community resources is an asset.
- Strong communication, organizational, problem-solving, and interpersonal skills.
- Proficiency in Microsoft Office and Microsoft Teams.
- Ability to work independently, maintain confidentiality, and manage competing priorities.
What We’re Looking For
A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.
