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Sinai Health

Customer Service Coordinator, Central Dispatch

Toronto, ON, Canada

Full-time · Temporary

Apply on jobs.dayforcehcm.com About employer

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Job details

Job type: Full-time · Temporary
Apply by: Nov 25, 2026
Experience: 3 years of experience in a relevant field
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Sinai Health is looking for a Customer Service Coordinator, Central Dispatch.

In this role you will:

Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Monitor the resolution of packing slips with Purchasing where no receipt can be entered on SAP, escalates to Supervisor weekly
Maintain accurate and up-to-date packing slip filing system
Complete daily entry of ad-hoc orders, errors and transfers in relation to the Distribution centre
In collaboration with the Distribution Centre, resolve any supply chain errors
Communicates directly with vendors and/or sales reps as required to support product sourcing
Perform other duties consistent with the job classification as required

Job Requirements:

Mandatory

Successful completion of a college or university diploma/degree in Supply Chain, Logistics, or other related discipline from an accredited educational institution in a related discipline
3 years of experience in a relevant field

Preferred

Experience in a large complex health care environment
Demonstrated experience using SAP applications in an inventory environment
Experience using LEAN methodology

Skills and Knowledge

Familiarity with a wide variety of medical/surgical supplies
Proficiency using Microsoft Office
Demonstrated ability to adapt to technological changes to perform job functions
Proven commitment to high quality customer service with the ability to work effectively in a team environment and with a variety of internal and external stakeholders
Strong communication, interpersonal, organizational and time management skills with ability to prioritize competing demands and meet deadlines
Strong attention to detail and a strong aptitude for analysis and process refinement
Self-motivated and dependable team player with the ability to work efficiently and independently in a complex, fast-paced, dynamic environment
Ability to communicate and read using English in order to effectively perform the essential duties of the position
Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to advance your materials management career within health care, apply now and let us know why you would be a great addition to our team.

This is a Temporary contract for up to 12 months.

Job Type: Temporary Full Time

Hours (subject to change): 37.5 hours per week; 0900 - 1700 shift; Weekdays and Weekends and occasional Statutory Holidays (as required).

Vacancy Type: New/Replacement Vacancy

Vacancies: 1

Employee Group: CUPE

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Customer Service Coordinator supports the Materials Management team by performing inventory counts, managing packing slips, and resolving supply chain errors. They also communicate with vendors and sales representatives to facilitate product sourcing and ensure accurate data entry for the distribution center.

Requirements

Candidates must possess a college or university diploma in Supply Chain, Logistics, or a related field along with at least 3 years of relevant experience. Proficiency in SAP and Microsoft Office, combined with strong analytical and communication skills, is required for this role.

Skills

Supply chain management
Logistics
SAP
Inventory management
Cycle counts
Packing slip processing
Data entry
Medical supply knowledge
Surgical supply knowledge
Microsoft Office
Customer service
Time management
Analytical skills
Process refinement
Teamwork
Communication

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
SAP
Inventory
Cycle Counts
Packing Slips
Distribution Centre
Medical Supplies
Surgical Supplies
Microsoft Office
Customer Service
Lean Methodology
Data Entry
Vendor Relations
Procurement
Materials Management
Healthcare
Analysis
Process Refinement
Time Management

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