Position: Senior ServiceNow Developer
Location: Toronto, ON
Job ID#: RQ11686
Duration: 6 Months
Work Arrangement: Hybrid. Candidate is required to
come to the office 5 days a week.
Role Overview
The Sr. Software Developer will design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities. The role is required to translate technical systems specifications into working, tested applications.
This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining applications, and conducting unit tests. The role also resolves and troubleshoots technical problems that arise during the use and operation of software packages, including providing technical assistance during implementation, conversion, and migrations.
Key Responsibilities
- Design,
implement, and continuously expand data pipelines through extraction,
transformation, and loading activities.
- Translate
technical systems specifications into working, tested applications.
- Develop
detailed programming specifications.
- Write
and/or generate code.
- Compile
data-driven programs.
- Maintain
applications and conduct unit testing.
- Resolve
and troubleshoot technical problems arising during the use and operation
of software packages.
- Provide
technical assistance during implementation, conversion, and migrations.
- Provide
operational support, deployment coordination, change management, and
documentation as required for development or administration-related
ServiceNow work.
Experience and Skill Set Requirements
ServiceNow Development - 40%
- 5+
years of hands-on ServiceNow development experience using JavaScript,
HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
- Experience
developing custom applications, workflows, integrations, automation
solutions, and platform enhancements.
- Strong
understanding of SDLC, Agile/DevOps methodologies, testing, deployment,
and code management practices.
- Ability
to design, develop, support, and continuously improve scalable ServiceNow
solutions that meet business and operational requirements.
ServiceNow Architecture, Strategy & Roadmap - 30%
- 5+
years of ServiceNow platform experience, including 3-5 years in solution
architecture and platform governance roles.
- Demonstrated
experience developing ServiceNow roadmaps, architecture standards, and
platform modernization strategies aligned to business objectives.
- Strong
knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations,
data models, security, and governance.
- Experience
leading solution design, architecture reviews, technical governance, and
platform transformation initiatives.
- Ability
to translate business requirements into scalable, sustainable, and
future-state ServiceNow solutions.
- Knowledge
of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual
Agent, and emerging platform capabilities.
ServiceNow System Administration - 30%
- 5+
years of experience administering ServiceNow in complex enterprise
environments.
- Experience
managing platform upgrades, patching, release management, cloning,
security, and instance health.
- Strong
knowledge of user administration, roles, groups, access controls, system
configuration, and platform governance.
- Experience
ensuring platform availability, performance, reliability, and operational
excellence.
Must-Haves
- Development
experience with ServiceNow portals and Customer Service Management (CSM).
- ServiceNow
Certified Implementation Specialist - Vulnerability Response (CIS-VR).
Certifications Preferred
- ServiceNow
Certified System Administrator (CSA).
- ServiceNow
Certified Application Developer (CAD).
- ServiceNow
Certified Implementation Specialist in ITSM, ITOM, Security Operations,
IRM, or equivalent.
- ServiceNow
Certified Technical Architect (CTA) considered a strong asset.
- ITIL
v4 Foundation or higher certification.
Evaluation Weighting
The weighting reflects the primary expectation that the resource will provide hands-on development activities, strategic platform leadership and roadmap direction while maintaining responsibility for platform administration.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: RecDep@symbioticgroup.com
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
