About the Company
SYMY Recruitment is a dedicated team of professionals committed to connecting employers with qualified talent and supporting candidates throughout their recruitment journey.
Our client is a high volume, growth oriented Canadian Tire Automotive Service Centre, with a genuine investment in the people who work here, led by a service manager with over 40 years in the automotive industry. His expertise spans diagnostics, electrical systems, brakes, A/C and custom installations, and he has built a shop culture where technicians are mentored, respected and set up to succeed rather than just left to figure things out.
About the Role
We are looking for a Licensed Red Seal Automotive Technician with shop experience who understands the standards, the systems and the pace this role demands.
Responsibilities
- Provide an excellent customer experience by staying attentive to the needs of the customer and their vehicle
- Explain procedures, repairs and any additional maintenance work required to build trust and long term customer relationships
- Liaise with Management, Service Advisors, Installers and the Back Parts Window Associate to ensure smooth communication throughout every repair or maintenance job
- Provide accurate estimates and written vehicle reports for all work performed
- Deliver quality workmanship that meets or exceeds industry standards
- Perform tasks within industry flat rate time allowances
- Report any unsafe vehicle to management and the vehicle owner
- Keep vehicles clean and free of damage using seat covers and floor mats
- Provide a business card to each customer
- Retain used parts for customers upon request
- Share ideas and suggestions to improve the customer experience in the Automotive Service Centre
- Handle challenging situations in a professional and composed manner
Job Duties
- Perform accurate and complete vehicle inspections, diagnostics and repairs
- Conduct daily bay inspections to maintain shop neatness and cleanliness
- Instruct, monitor and verify work completed by apprentices, sharing knowledge and skills with other staff members
- Provide accurate cost and time estimates for service and repair needs to the Service Advisor
- Complete and review repair orders and vehicle inspection reports with customers and or service advisors
- Maintain company owned and personally owned equipment and tools as required
- Stay current with automotive technology across most domestic and imported vehicles
- Perform road tests in compliance with store policy
- Show respect for all shop tools and equipment
- Participate in meetings and required training, applying feedback to improve performance
- Comply with all company, store and Automotive Service Centre policies
- Follow all health and safety programs and regulations, reporting any observed or potential hazards immediately
- Maintain a professional appearance and use professional language at all times, including uniform, hygiene, grooming and name tag
- Complete other tasks as required
Qualifications
- Red Seal Inter Provincial Certification
- Canadian automotive shop experience
- CFC Handling Certification
- Valid driver's license with a clean abstract for the province of employment
- Comfort working within computerized shop systems
- CoStar experience considered an asset
- Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset
Why This Shop
- A high volume, flat rate shop with a fair work share policy
- A coaching first culture built around mentorship and best practices
- Real opportunity for growth and promotion from within
- The chance to work alongside a respected, experienced leader who genuinely invests in his team
Physical Demands and Working Conditions
In compliance with the store's Health and Safety Policies and Procedures, this role involves:
- Standing and walking for 8 hours
- Lifting and carrying merchandise items on a regular, frequent and unassisted basis, ranging from light to heavy
- Repeated lifting and turning throughout the shift
- Lifting above the shoulder, from floor to shoulder and floor to waist
- Going up and down a ladder while carrying merchandise
- Walking and carrying items at the same time, along with pushing and pulling as required
- Twisting, turning, reaching and working above shoulder level
Potential Career Opportunities
- Next levels within the store: Service Advisor, Department Manager and Service Manager
- Other automotive opportunities across a network of more than 485 Canadian Tire Automotive Service Centres nationwide
- Career growth across the broader Canadian Tire family, including Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services
Pay range and compensation package
Compensation
- Flat rate pay of $35.00 to $42.00 per unit, with technicians averaging 32 to 45 units weekly based on shop volume and efficiency
- Compensation is negotiable for the right candidate, commensurate with their experience and qualifications.
Benefits
- Competitive compensation, depending on experience
- Profit sharing
- Health and dental benefits
- Employee discount program
If that's you, and you're ready for a team that takes coaching, best practices and professional growth seriously, we want to hear from you!
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Equal Opportunity Statement
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
