What We’re Looking For:
As an Account Executive at TBWA\Canada, you will play a key role in bringing great ideas to life by serving as the link between our clients and internal agency teams. You will help manage projects from brief to delivery, ensuring the highest quality work is delivered in the fastest, most cost-effective manner, and to the highest standards. The Account Executive will work closely with the Account, Creative, Strategy and Production teams, and will build strong professional relationships with clients.
What You’ll Do:
Client Relationship Management
- Keep clients up to date on all projects and proactively discuss issues and solutions with them
- Ensure all client requests are met in a timely and service-oriented manner
- Assist in seeking the client’s perspective on key measures of success
- Keep all agency departments informed on client and account developments
- Stay well-informed of all client industry developments and competition
- Conduct and analyze competitive communication and prepare draft client documents for review
- Attend Client and Agency days in-person as scheduled
Project Management
- Keep Account Director/Group Account Director informed on project status
- Proactive at initiating projects internally
- Develop internal briefing documents for review by senior account team member
- Manage all day-to-day account activities, internal and external
- Play an active role in the creative development of projects
- Participate in marketing planning and assume responsibility for execution and all operational aspects of projects
- Prepare specific project documents
- Review all creative/production material at every stage
- Manage all estimates from preparation to client approval
- Analyze campaign results and prepare post-analysis for review by senior account team member
- Manage and/or assist account team members, and assist on other accounts
- Manage project timelines and coordination and communication with producers
Administrative Responsibilities
- Responsible for set-up and maintenance of account administration tools & materials: central files/server, reference materials, financials reporting etc.
- Organize weekly status meetings
- Writing contact reports, sharing key communications and next steps with clients and internal team members
- Review status and opening estimates and dockets
- Understand financial terminology and factors that can impact a project budget
- Draft agendas for client meetings
What You Bring:
- Completed degree in Advertising, Marketing, Communications, or a related field
- 2 to 3 years of experience in an account management / agency role
- Demonstrated interest and passion for communications/relationship marketing/digital
- Detail oriented with outstanding organizational, time management and multi-tasking skills in a fast-paced environment
- Strong client management skills
- An expert in attention to detail
- Proactive and independent problem solver
- Excellent written and verbal communication skills
- Strong presentation skills, both internally and with clients
- Experience working with charitable organizations or initiatives preferred
- Experience working with fast paced retail brand environments considered an asset
- Broadcast, digital, and CRM experience an asset
Who We Are:
TBWA is The Disruption® Company, a global agency collective of 10,000+ creative minds operating in over 80 countries. Named one of the World's Most Innovative Companies by Fast Company four years in a row, we are a disruptive brand experience company that uses creativity to help businesses acquire a greater share of the future.
We believe in doing the brave thing.
Doing the brave thing is about courage. It’s about never being a spectator. Speaking up with clarity and conviction and kindness. Not hedging our points-of-view with clients or each other. Saying what we think when it’s in the best interest of the idea or the people, even if it’s uncomfortable. Being willing to take smart risks. Making tough decisions without agonizing. And, being transparent and vulnerable in search of the best. This is the expectation for all of us. In turn, we commit to perpetuating a culture where bravery is rewarded and support is always within reach. TBWA\Canada develops strategies, advertising and brand experiences for some of the world's most iconic brands, with offices in Toronto, Edmonton and Montreal.
The Company:
At TBWA\Canada, Diversity, Equity, Inclusion, and Belonging (DEIB) are our core values. We are committed to a diverse workforce and aim to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. We welcome applicants from all backgrounds and lived experiences. If you require an accommodation during the recruitment process, please contact our Human Resources team and we would be happy to work with you to meet your needs. The salary range for this position is $50,000 - $60,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity. This job description represents an active vacancy that we are currently hiring for.
AI Use:
TBWA\Canada uses artificial intelligence (AI) tools to support parts of our hiring process, such as enhancing job postings and analyzing resumes. These tools assist our recruitment team but will never replace the human judgement that guides our hiring decisions. We will only contact shortlisted candidates for this role.
Notice: Online Hiring Scams
Please be aware that individuals not associated with TBWA\Canada and/or Omnicom Advertising Group have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers. TBWA\Canada / Omnicom Advertising Group will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social insurance number or a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing (Zoom or Microsoft Teams only), not through text or messaging apps (WhatsApp, Facebook Messenger, FaceTime, SMS, etc.). If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area, and contact our local Human Resources team.
