TekStaff is Currently looking for Lead Experience Designer.
Candidate Requirements/Must Have Skills:
- 5+ years experience in service design, CX, Strategic design, UX, HCD, product design, business design, design innovation or a closely related field
- Leads activities to synthesize data and present insights toward meaningful outcomes.
- Highly-skilled in a range of design methodologies such as journey mapping, pattern and blueprint development, contextual interviews, design research, ethnographic observation, diary studies, design workshops, landscape reviews, trend analysis, etc.
- Mastery of Adobe Creative Suite including design tools Figma and Mural; including the ability to build your own design artifacts such as personas, journey maps, reports, etc.
- Comfortable leading an end-to-end design thinking process: scoping, fieldwork, synthesis, ideation, developing journey maps, service blueprinting, personas, socializing findings, and driving outcomes through actionable insights and recommendations
- Strong strategic influencing, workshop design and facilitation skills, coordination, prioritization, and execution skills.
Nice-To-Have Skills:
- Demonstrates expertise in consulting or in-house teams, successfully working on large and complex multi-channel projects
- Product Design background and understanding
- Comfort with using AI related tools for design strategy
TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.
