Customer service representative jobs in Terrebonne, QC and nearby

Customer service representative jobs within 25 km of Terrebonne, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 18, 2026

Hiring at a glance

View jobs

Open jobs: 83
Employers: 65

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 35%29 listings
On-site: 65%54 listings

Employers hiring include National Bank of Canada (6), CIBC (4), La Maison Simons (3).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Terrebonne, QC and nearby

Within 25 km

Save this search

Added 15 hours ago
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 16 hours ago
Customer Service Representative - Bilingual
Global Excel Management
Montreal, QC
Other
Bilingual Customer Service Representative - Assistance Services $22.56/h
Added 16 hours ago
Customer Service Representative - Bilingual- EN
Global Excel Management Inc.
Montreal, QC
Full-time
Bilingual Customer Service Representative - Assistance Services $22.56/h
Added 17 hours ago
Représentant.e service à la clientèle - Customer service representative
Énergir
Montreal, QC
Full-time
Added 19 hours ago
Customer service associate
RONA
Blainville, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 19 hours ago
Customer Service Representative (Warranty/DTC) - Part-Time
CCM Hockey
Montreal, QC
Part-time
Customer Service Representative Creditor (Bilingual)
The Canada Life Assurance Company
Montreal, QC
We are currently hiring a Customer Service Representative to join our Creditor Underwriting Call Centre team.
Customer Service Representative Creditor (Bilingual)
Canada Life
Montreal, QC
Full-time
We are currently hiring a Customer Service Representative to join our Creditor Underwriting Call Centre team.
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
Part-time
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
Part-time
Customer service agent
National Bank of Canada
Montreal, QC
Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Customer Service Representative - Fastfrate Group (Lachine)
Challenger Motor Freight Inc
Montreal, QC
Full-time
Customer Service clerk - Parts
SMS Equipment Inc.
Laval, QC
Full-time
Purchasing specialist call center agent
AIM KENNY U-PULL
Laval, QC
22.1 CAD / hour
Full-time
Customer service agent
National Bank of Canada
Montreal, QC
Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Customer Service Agent, Financing
National Bank of Canada
Montreal, QC
Full-time
As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive…
Coordonnateur-trice des représentants en transport et service à la clientèle / Transport and Customer Service Representative Coordinator
Nature's Touch Frozen Foods
Montreal, QC
Full-time
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
Full-time
Customer Service Representative / Représentant(e) du service à la clientèle
dormakaba
Montreal, QC
Full-time
dormakaba is seeking a Customer Service Representative based in Montreal for a 6-month contract. This role will report directly to the AVP, Vacation Rental Business. The Customer Service…
Purchasing specialist call center agent
American Iron and Metal
Laval, QC
Up to 22.1 CAD / hour
Full-time
Customer Service Representative
Fresh Prep Foods Inc
Montreal, QC
45,000 to 50,000 CAD / year
Full-time
Customer Service Representative (Student role)
Centurion Associates Inc
Montreal, QC
Part-time
Bilingual Customer Service Representative
Altis
Montreal, QC
21 to 24 CAD / hour
Contract
Call Center Agent
Transat AT
Montreal, QC
Full-time
Our mission is to be the preferred airline of our customers and our team.
Coordonnateur-trice des représentants en transport et service à la clientèle / Transport and Customer Service Representative Coordinator
Nature's Touch Inc.
Montreal, QC
Full-time

The Canada Life Assurance Company

Customer Service Representative Creditor (Bilingual)

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

Applications open in a new tab.

At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The role involves managing high-volume inbound and outbound calls to collect medical information from insurance applicants using standardized questionnaires. You will document disclosures accurately and collaborate with underwriters to support the insurance application decision-making process.

Requirements

Candidates must be bilingual in French and English and possess knowledge of medical terminology. Strong data entry skills, attention to detail, and the ability to work in a structured, fast-paced call centre environment are required.

Experience

0 to 2 years

Education

professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

Hybrid

Skills

Bilingualism
Call centre operations
Medical terminology
Data entry
Keyboarding
Insurance underwriting
Customer service
Active listening
Communication
Confidentiality
Attention to detail
Empathy
Professionalism
Time management

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Employee recognition programs

Minimum pay

$43,300

Maximum pay

$58,600

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Underwriting
Insurance
Call Centre
Medical Terminology
Bilingual
Data Entry
Healthcare
Confidentiality
Protected B Information
Security Clearance
Questionnaires
Documentation
Performance Metrics
Inbound Calls
Outbound Calls
Canada Life
Financial Well-being
Physical Well-being
Mental Well-being

Original job description

Permanent Full Time

We are currently hiring a Customer Service Representative to join our Creditor Underwriting Call Centre team.

In this role, you will handle inbound and outbound calls with applicants to collect medical information and complete standardized medical questionnaires. Accuracy, professionalism, and comfort with medical terminology are critical, as the information you gather directly supports underwriting decisions.

This position is well suited to someone who enjoys working in a structured call‑centre environment, follows defined processes, and is confident discussing medical information with empathy and clarity.

What You Will Do

Manage a high volume of inbound and outbound calls in a call‑centre setting
Speak with insurance applicants over the phone to obtain medical information using guided questionnaires
Accurately document medical disclosures using approved systems and workflows
Process creditor insurance applications in accordance with underwriting requirements
Work closely with underwriters to request or clarify additional medical information
Maintain confidentiality and handle sensitive medical information with care and professionalism
Meet established performance expectations, including quality, productivity, and schedule adherence
Provide a respectful, inclusive, and supportive experience for all applicants

What You Will Bring

Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking need
Experience in a call centre, healthcare, insurance, or other structured phone‑based role
Medical terminology knowledge (course completed or currently in progress is required)
Comfort discussing medical information clearly, accurately, and sensitively over the phone
Strong listening skills and the ability to follow structured questionnaires and scripts
Excellent attention to detail and high‑accuracy data entry and keyboarding skills
Ability to work in a fast‑paced, highly structured environment
Professional judgement and a strong commitment to confidentiality
A positive, collaborative approach to working with applicants and internal partners
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply by Sep 24, 2026

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