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Customer Service Specialist - London, Ontario
Transdev Ontario Manitoba
London, ON
- Part-time
Added 2 days ago
TO
Full Time Transit Operator - Kitchener, ON
Transdev Ontario Manitoba
Kitchener, ON
- Full-time
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TO
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Transdev Ontario Manitoba
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- $60,000 to $65,000 CAD / year
- Full-time
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Transdev Ontario Manitoba
London, ON
- Temporary
Added 4 days ago
TO
Operations Supervisor, Grey Bruce Student Transportation
Transdev Ontario Manitoba
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- $59,000 to $63,000 CAD / year
- Full-time
Added 4 days ago
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Shuttle Driver - Mississauga, ON
Transdev Ontario Manitoba
Toronto, ON
- Part-time
Added 5 days ago
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Patient Transfer Attendant - Brandon, Manitoba
Transdev Ontario Manitoba
Brandon, MB
- Full-time
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Patient Transfer Attendant / Shuttle Driver - Hamilton, Ontario
Transdev Ontario Manitoba
Hamilton, ON
- Full-time
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TO
School Bus Monitor, Owen Sound
Transdev Ontario Manitoba
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Patient Transfer Attendant/Transfer Svc FULL TIME - Belleville
Transdev Ontario Manitoba
Belleville, ON
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Full Time Shuttle Driver for The Revalie (University)
Transdev Ontario Manitoba
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Para Transit Driver - St. Thomas
Transdev Ontario Manitoba
St. Thomas, ON
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School Bus Driver - York Region
Transdev Ontario Manitoba
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Nieuport Shuttle Driver - Toronto, ON
Transdev Ontario Manitoba
Toronto, ON
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Casual Shuttle Driver - Kitchener, ON
Transdev Ontario Manitoba
Waterloo, ON
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Added 10 days ago
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School Bus Driver - Halton (MILTON)
Transdev Ontario Manitoba
Milton, ON
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Added 10 days ago
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Patient Transfer Attendant - Thompson, Manitoba
Transdev Ontario Manitoba
Thompson, MB
- Full-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
Waterloo, ON
- Part-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
Breslau, ON
- Part-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
Ayr, ON
- Part-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
Kitchener, ON
- Part-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
St. Jacobs, ON
- Part-time
Added 10 days ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
Cambridge, ON
- Part-time
Added 10 days ago
TO
Dispatcher - Winnipeg, Manitoba
Transdev Ontario Manitoba
Winnipeg, MB
- Full-time
Added 11 days ago
TO
Customer Service Specialist - London, Ontario
Transdev Ontario Manitoba
London, ON
- Part-time

Transdev Ontario Manitoba

Customer Service Specialist - London, Ontario

London, ON, Canada

Hourly Wage: $19.50 per hour · Part-time

Apply About employer

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Job details

Pay: Hourly Wage: $19.50 per hour
Job type: Part-time
Apply by: May 8, 2027
Experience: You have 1-2 years of Logistics or Call Centre experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Voyago is hiring 2 part-time Customer Service Specialists, to fill existing openings, for our Logistics Centre in London, Ontario.

Your Role

Reporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high degree of customer service in a fast paced environment.

Primary Responsibilities

Operations:

Coordinates bookings and prepare customer correspondence for special events
Complete FT Customer Service Specialist Shifts
Ensures dispatch operations are in accordance with established standards
Completes order entry accurately
Price transfers/fares accurately

Customer Service:

Provide a high level of customer service
Provide response times
De-escalate customer concerns

Administration:

Authorizes credit cards for current and future transfers

Requirements

Your profile

You are able to read and communicate in English effectively
You have a High School Diploma or Equivalent
You have 1-2 years of Logistics or Call Centre experience
You have the ability to work independently
You have excellent problem-solving skills
You have the ability to multitask and shift priorities as needed
You are proficient in Microsoft programs such as Outlook, Word and Excel
You are an Emergency Telecommunications Graduate (an asset)
Must have open availability to work afternoons, evenings, and weekend. Th expected hours would be mostly afternoons or late evening during the week, and all hours during the weekend
Weekday shifts between 10:00 a.m. and 2:00 a.m., and weekend shifts between 6:00 a.m. and 10:00 p.m

Hourly Wage: $19.50 per hour

Benefits

The perks

We are an Award Winning company
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives
We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish
We enable our employees to have a positive social impact by deploying sustainable mobility solutions
We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

Receive calls and accurately book trips for the non-emergency Patient Transfer Division, while providing a high level of customer service. Coordinate bookings and correspondence, complete customer service shifts, support dispatch operations, enter orders and price fares accurately, respond to and de-escalate customer concerns, and authorize credit cards.

Requirements

Applicants must communicate effectively in English, have a high school diploma or equivalent, and bring 1–2 years of logistics or call centre experience. They should be able to work independently, solve problems, multitask, use Microsoft Outlook, Word, and Excel, and have open availability for afternoon, evening, and weekend shifts; Emergency Telecommunications training is an asset.

Skills

Customer Service
Call Handling
Trip Booking
Logistics
Dispatch Operations
Order Entry
Fare Pricing
Customer Correspondence
De-escalation
Credit Card Authorization
Problem-Solving
Multitasking
Microsoft Outlook
Microsoft Word
Microsoft Excel
English Communication

Benefits

Career Development Opportunities
Work-Life Balance
Employee Well-Being
Supportive and Diverse Workplace Culture
Opportunities for Social Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Patient Transfer
Non-Emergency Transportation
Logistics
Call Centre
Trip Booking
Call Handling
Dispatch Operations
Order Entry
Fare Pricing
Customer Correspondence
Customer Concerns
De-escalation
Credit Card Authorization
Microsoft Outlook
Microsoft Word
Microsoft Excel
Emergency Telecommunications
Problem-Solving
Multitasking
English Communication
Afternoon Shifts
Evening Shifts
Weekend Shifts

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